Kentucky, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Anna is great! Easy to talk to and made our experience great!
Reply from Anna Pitcock
January 29th, 2026 04:09 PM
I'm grateful for your kind words, Chelsie. It's encouraging to know that your experience was positive and that you found our interactions comfortable. If you ever need any assistance in the future, please don't hesitate to contact me.
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Ruoff Mortgage - Lexington
Anna Pitcock is absolutely wonderful to work with. She is very knowledgeable and is literally available at anytime to help with any questions you have. She made my first home buying experience so smooth and eased the worry! Thank you Anna!
Reply from Owner
January 26th, 2026 05:32 PM
Your feedback means a lot to me, Viana. I'm very glad to hear that your first home buying experience went smoothly. It was my pleasure to assist you throughout the process and provide the support you needed. If you ever have more questions...
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Ms. Pitcock and the whole team knew their business and made the whole process work, even on short notices from me. Thank you.
Reply from Anna Pitcock
January 22nd, 2026 05:21 PM
I'm pleased to hear that the process went smoothly for you, Rebecca. It's important to me to be adaptable and responsive to any timing needs, and I'm glad that you found this approach effective. If you ever need further assistance or have more...
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Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Evan B
Reply from Owner
June 24th, 2024 05:17 PM
Evan, thank you for the perfect rating! I am thrilled to hear you were satisfied with the service you received from me at Ruoff Mortgage. Your satisfaction is a great compliment to our team. Please don't hesitate to reach out if there's anything...
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Anna was very knowledgeable about the loan process, very helpful and a very nice person to talk to. she turned my terrible experience with a bank into a great experience. Very fast in telling me information even talked to me about how things...
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Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Taylor N
Reply from Owner
January 19th, 2026 08:40 PM
I appreciate your five-star rating, Taylor. If there's anything more I can assist you with in the future, please don't hesitate to reach out.
Our Loan Officer was very communicative about every step of process and we truly felt she was always there for us, and our needs in this home buying endeavor .
Reply from Anna Pitcock
January 19th, 2026 06:24 PM
Taylor, it’s great to know that you felt supported and informed throughout the home buying process. Being communicative and addressing your needs is important to me, so I'm glad my approach resonated with you. If there's anything more I can...
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Anna Pitcock was an amazing communicator, efficient, & did exactly as she promised.
Reply from Anna Pitcock
January 19th, 2026 07:35 PM
Emily, it's good to hear that the experience met your expectations. I aim to provide clear communication and follow through on commitments, so it's rewarding to know that was reflected in your experience. If you need anything else or have future...
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Anna is absolutely the best. Her knowledge and understanding of the loan process made this a breeze. Clear and prompt communication, efficency, and unwavering professionalism made this such a smooth loan experience. She is such a blessing in...
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Reply from Anna Pitcock
January 16th, 2026 02:22 PM
Sara, I'm really glad to hear that my approach made a positive impact on your experience. It was a pleasure to assist you through the loan process, and I'm pleased to know that the communication and efficiency helped make things smooth for...
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Anna made this the most pleasant process for us. We walked into her office very discouraged with our finacial situation, but left excited and ready to buy a home. Anna is our family now and we recommend her to everyone!
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Reply from Anna Pitcock
January 8th, 2026 04:37 PM
I appreciate you sharing your experience. It means a lot to me that I could turn things around for you and make the process more pleasant. Knowing that you left feeling excited and ready to buy a home is truly rewarding. Your kind words about...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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