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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
24 hours
Wed
24 hours(Open now)
Thu
24 hours
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Reviews from Web
Excellent communication and personalized service !
Reply from David Sherman
July 9th, 2026 01:08 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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Zach was there from the very first email I sent out to him until the day I closed. He was always willing to answer any questions I had and he talked through every step of the process no matter the time of day.
Reply from Zach Appleby
June 8th, 2026 08:21 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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I was a first time home buyer and Zach was super helpful, he patiently walked me through each step and went above and beyond throughout the closing process! I would recommend.
Reply from Zach Appleby
June 8th, 2026 08:21 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Greg was so instrumental in our ability to purchase our new home. He guided us every step of the way, provided all the information we needed in a way we understood it and was always available to answer our questions. He made the process easy...
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Reply from Greg Engelmann
July 9th, 2026 01:09 PM
I really appreciate the feedback and am looking forward to working with you again.
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Everything is great
Reply from Derek Harris
May 7th, 2026 09:35 PM
I enjoyed working with you. Thanks for the great feedback.
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Zach was very responsive, able to explain everything, and tried to make sure we udnerstood what we were doing and he was doing.
Reply from Zach Appleby
June 8th, 2026 08:21 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
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Attention to detail. Consistent responsiveness.
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This was our first experience buying a home and Zach and his team made us feel so comfortable throughout the process. He was so responsive to all of our questions and helped us understand each step as we made it. He never made us feel rushed...
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Reply from Zach Appleby
June 8th, 2026 08:21 PM
Thanks for the review Colleen. Its was a pleasure working with the two of you. Enjoy the new house! Always here if you need anything from me in the future.
We were informed every step of the way, his team was always available to assist.
Reply from Greg Engelmann
July 9th, 2026 01:09 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
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Excellent communication and very efficient!
Reply from Zach Appleby
June 8th, 2026 08:21 PM
It was great working with you. Thanks again for putting your trust in us.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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