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Highlands Residential Mortgage, Ltd. - Allen,..., Springfield, MO
A Higher Standard of Lending
Springfield, MO
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Alex was great with communication and letting me know what was happening during the process as well as what to be expected next.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Diana did everything to make this transaction very smooth and quick. She is the best, very high recommended!!!
Reply from Diana Tsunovska
January 20th, 2026 06:57 PM
Thank you, Anton! It truly means a lot. Working with you was an absolute pleasure—you are an A+ client. I’m grateful for the opportunity to work with you and appreciate your trust and kind recommendation!
Everything
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
We had a complicated situation and he unraveled it for my clients with an educators spirit. Everything went smooth and everyone was confidant with their financial decisions. My clients had lots of options and they know they chose the best one...
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Diana will always get you the best deal possible and will do everything to get you in your new home!
Reply from Diana Tsunovska
January 20th, 2026 06:58 PM
Thank you so much for the kind words, Misha! It’s always a pleasure working with you. Your outstanding communication, professionalism, and dedication to your clients truly make a difference every time. I’m grateful for our partnership and look...
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Diana is the best! Very professional, always reaching out with updates. She went above and beyond to get the deal closed! Highly recommend!
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you so much for the kind words! I truly appreciate it. It’s always a pleasure working with you. I’m grateful for our partnership and look forward to many more deals together!
I've worked with the senior Carriker and he was ALWAYS amazing. I believe his sons were involved in our last loan process because I remember him informing us his sons were taking things over. We expected the same awesome experience we've always...
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
I appreciate your detailed feedback and am sorry to hear that your recent experience did not meet the standard you've come to expect. It’s clear that the repeated requests for documentation were frustrating, and I apologize for any inconvenience...
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Great communicatio. Effective servic.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Diana was fantastic to work with! She made the mortgage process smooth and stress-free, always available to answer questions.
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you, Eugene!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Central Standard Time (CST)
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