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Highlands Residential Mortgage, Ltd. - Allen,..., Springfield, MO
A Higher Standard of Lending
Springfield, MO
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours(Open now)
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Reviews from Web
I mainly dealt with Alex. He was very easy to work with, very nice, good customer service, and also knowledgeable and informative on any questions that I had. He made the entire process a lot easier than other loans I have acquired in the past....
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Alex goes above and beyond for his clients.
The reverse mortgage process worked. Because of my recent qualifying age, I had never had this type of loan, And I did have to lean more on lender to track loan
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Executed a unique loan for my client with little hiccups.
Alex was very down to earth and easy to work with!
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Alex and his team were responsive and helpful. They gave great advice and were very pleasant to work with.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
It was our first homebuying experience and we were extremely nervous. Alex and his team supported us throughout the entire process by answering our (many) questions, and we never felt like we couldn't reach out if another one came up. With...
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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We had a few bumps in the road on the file and Alex went above and beyond to get us to the closing table!
Alex and his team truly make you feel like their top priority throughout the loan process. No matter who I reached out to, I always received a quick and helpful response.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
When we found the house we were interested in, it was on a weekend (of course). Alex really worked hard to help us get pre-approved, in order to be able to make an offer before the open house the next day. He also did an excellent job of explaining...
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Central Standard Time (CST)
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