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Highlands Residential Mortgage, Ltd. - Allen,..., Springfield, MO
A Higher Standard of Lending
Springfield, MO
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
This was our first time purchasing a home; Alex and his team made the process easy to understand and he worked with our Realtor to help ensure the process was as simple as possible for my husband and I.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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It was done fast and as promised
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank yo,Boris!
Diana is an amazing person and an amazing lender! She is communicative, reassuring, and available for anything I needed her for. I truly could not thank her enough for all she has done for me. You are the best, Diana ❤️
Reply from Diana Tsunovska
January 20th, 2026 07:06 PM
Salina, thank you so much for your incredibly kind words—they truly mean the world to me. It was truly an honor to help you on your journey to becoming a homeowner, and I couldn’t be more grateful for the opportunity to get to know you along...
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Diana was so communicative and available and made the process so smooth. She never made me feel like a burden and she was so reassuring through the entire thing! She is amazing and I could never put into words how grateful I am for her and...
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Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you, Salina! I appreciate the kind words and it was great pleasure helping you! ❤️❤️❤️
ALex was very service oriented and calm under time limitations. We came to him late in the game, but he was stellar with answering our questions, being patient with explaining things to get the job done! Our only suggestion (which is for the...
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Fast, personable, explained everything perfectly, knowledgeable. overall just a great experience.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Alex was upfront and honest. He did exactly what he said he'd do. There was no muddy waters. If I could used Alex and his team for all my loans and banking needs I most definitely would.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Very helpful thank you
Great Company, easy to work with! Went above and beyond!
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Diana Tsunovska has received a review with 5 star rating from Brandi O
Reply from Diana Tsunovska
January 20th, 2026 07:01 PM
I appreciate your excellent rating, Brandi. Thank you for your support!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
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