The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,247)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,247)

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Everyone was very good about communication and we had a great experience!

Reply from JASON HELMINTOLLER

July 8th, 2024 01:24 PM

Thanks for your positive feedback, Kaitlyn! It's great to hear that you had a good experience with me and the rest of the team at ALCOVA Mortgage. We strive to provide clear and prompt communication for all our clients. Your feedback serves...

Jason Helmintoller answered every question I asked very quickly and kept me updated every step of the way! 10/10 service!

Jason answered every question I asked very quickly and emailed me and kept me updated every step of the way! 10/10 service!

Reply from JASON HELMINTOLLER

July 7th, 2024 09:28 PM

I'm truly pleased to hear that you found the service satisfactory, Wesley. It was my pleasure to assist you throughout the process and I'm glad that I could provide you with timely and helpful updates. I strive to make every interaction with...

ALCOVA Mortgage | Covington, VA has received a review with 5 star rating from Barrett P

Jason was available to answer any questions I had. He did not make me feel stupid for my questions, but patiently answered all of them. I am grateful for him. We will continue to return to him when needed.

Reply from JASON HELMINTOLLER

July 5th, 2024 05:50 PM

Ethan, I greatly appreciate your generous review and the perfect rating. It's important to me that all your questions are addressed and that you understand the process clearly, so I'm glad to hear that you felt comfortable asking anything you...

The underwriter not having someone working on our paperwork during someone else’s vacation.

Reply from JASON HALL

November 19th, 2024 08:51 PM

I appreciate your feedback, Charles. I understand the inconvenience you experienced due to the absence of a team member. Please be assured that at ALCOVA Mortgage, we are always working towards improving our processes to ensure seamless service....

Sarah was extremely helpful and answered any and all questions I had throughout my entire process. She always got back to me very quickly and went above and beyond to help me when issues came up. I couldn't be more pleased with my experience....

Reply from SARAH DUDLEY

July 4th, 2024 01:14 PM

Hi Kelsey, Thank you so much for the five-star review. I'm thrilled that you had a great experience with me at ALCOVA Mortgage. I strive to provide each and every client with prompt responses and solutions to any issues that may arise, so it's...

very helpful and helped me get what i needed

Will was incredible, answered every question before it could even be asked. I have a demanding job and I am terrible at reading emails and with time sensitive things unless it is job related. Will was very understanding and would text my personal...

Will, the loan officer at Alcova Mortgage, has been instrumental in guiding me through the process of securing a loan for my new home. His expertise and dedication have made a significant difference in my experience as a first-time homebuyer....

Reply from Owner

January 27th, 2025 12:00 AM

Thank you again for the kind words. We are thankful for you working with our local team and happy to be the trusted advisor for you on anything you ever need help on! #LOANOKE

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA