

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We worked with Jason and he was very helpful. The whole thing went smoothly and we are very happy we went with Alcova!
Jason was very helpful from day one. He answered promptly when we texted him with any questions. He was knowledgeable and kind and easy to work with.we had no issues at all.
Reply from JASON HELMINTOLLER
July 30th, 2024 06:57 PM
I sincerely appreciate your feedback, Victoria. It was a pleasure to assist you throughout the process and I'm glad to hear that the service was up to your expectations. It's always my goal to provide quick and accurate responses to ensure...
read more
I went into home buying very blind and didnt think it would even happen. Alcova helped me all the way through and answered all of my questions ( and there was a lot). I highly recommend Alcova if your looking to move to the area!
matt provided excellent communication throughout the entire process and any questions that i had were answered promptly and clearly.
Reply from MATTHEW CRIZER
July 27th, 2024 12:18 AM
I appreciate your kind feedback, James. It was a pleasure helping you navigate through the mortgage process at ALCOVA Mortgage. Communication is indeed critical and I'm glad to know that I was able to meet your expectations. If you have any...
read more
Jason was very professional and walked us through the entire closing process. It made it very easy for us.
Reply from JASON HELMINTOLLER
July 25th, 2024 05:38 PM
I'm thrilled to hear that you found the closing process straightforward and easy, Molly. Your 5-star rating means a lot to me and the whole team at ALCOVA Mortgage. Your positive feedback reaffirms the dedication we put into our work. Thank...
read more
Ease of communication, answers to questions, and smooth execution! Thank you!
Reply from JASON HELMINTOLLER
July 24th, 2024 09:35 PM
Bruce, I'm thrilled to hear that you had a smooth experience and found the communication easy. Your satisfaction and understanding are always my top priority. It was a pleasure working with you, and please don't hesitate to reach out if you...
read more
Sarah kept us informed and calm throughout the whole process even when something was out of her control she easily navigated us through those difficulties. Thanks so very much.
Reply from SARAH DUDLEY
August 1st, 2024 07:27 PM
I'm truly delighted to hear your positive feedback, Michael. It was my pleasure to guide you through the process and help navigate any bumps along the way. I strive to keep my clients informed and comfortable at all stages, and I'm glad to...
read more
Leslie was AWESOME and answered all my questin I had!
Reply from LESLIE CURRLE
July 23rd, 2024 11:54 AM
I'm glad to hear that you found the service helpful, Brandon! Your feedback is much appreciated. I strive to make every interaction informative and beneficial for my clients. If you have any more questions in the future, don't hesitate to reach...
read more
Jason Hall helped us buy our first home. He made it a smooth transition and had a lot of helpful advice that helped us secure the home we wanted.
Reply from JASON HALL
November 19th, 2024 08:51 PM
Thanks for trusting me with your mortgage, I look forward to helping you again.
Matt was very informative and prompt to answer any questions that I had throughout the entire process. He made it an easy, smooth process.
Reply from MATTHEW CRIZER
July 22nd, 2024 03:27 AM
I really appreciate your positive feedback, Steven. It was a pleasure to help guide you through the process, and I'm glad to hear that you found it to be smooth and easy. If you ever have any more questions in the future, don't hesitate to...
read more
601–610 of 2247
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance