

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Sarah is a superstar at her job. She answered any questions that I had and made sure I felt like a priority even though she’s crazy busy. There was never a time that I had to doubt anything on her end with the home closing.
Reply from SARAH DUDLEY
September 23rd, 2024 05:36 PM
I'm so pleased to hear your positive feedback, Heather! Ensuring you felt like a priority and providing clear answers to your questions was my top concern. It's great to know I could make the home closing process a smooth one for you. Thank...
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Jason and his team were on top of everything. Everyone was very pleasant and quickly responded to any questions that we had. We had a wonderful experience and would highly recommend Jason Helmintoller.
Reply from JASON HELMINTOLLER
September 24th, 2024 07:02 PM
I'm thrilled to hear about your positive experience, Alicia! My team at ALCOVA Mortgage and I always strive to provide top-notch service and quick responses to all inquiries. It was a pleasure helping you! I'm grateful for your recommendation...
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Great feedback and communication overall with a lot of advice
Reply from SARAH DUDLEY
September 23rd, 2024 05:36 PM
I'm so thrilled to hear that you found our communication and advice helpful, Bryan. It's always my priority to provide top-notch service and it's fantastic to know that this was reflected in your experience with ALCOVA Mortgage. Thank you for...
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Will was so great to work with. He answered all my questions and answered them quickly. He was always available when I needed him. He explained everything in a manner that was easy to understand. I feel like Will had my best interest at heart....
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Reply from WILL BLAYLOCK
September 20th, 2024 03:27 PM
Thank you! It was an absolute pleasure working with you! We are so thankful for you and know you will love, love, love the new home!!!! - WILL
Sarah has many resources and very experienced in the area....I would not go anywhere else... she definitely made the buying experience a breeze on her end... although I'm a first time buyer I felt confident in knowing all the details
Reply from SARAH DUDLEY
September 19th, 2024 02:25 PM
Thanks for your kind words, Bobby! I'm thrilled to hear that your first time home buying experience went smoothly with ALCOVA Mortgage. It's great to know that my experience and resources were helpful to you. I'm here to make the process easier...
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The whole process smooth sailing from what I thought it was doing to be.
Reply from SARAH DUDLEY
September 19th, 2024 02:26 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process, Christopher. It's always a goal for us at ALCOVA Mortgage to ensure a seamless and efficient experience for our customers. Your feedback is greatly appreciated,...
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Will was on point from the very begining, quick to respond, and there was a very easy pre approval process. He stayed on top of making sure we did not miss anything, and the steps kept falling off the list all the way to closing. I am very...
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Reply from WILL BLAYLOCK
September 17th, 2024 11:11 PM
Thank you! I am glad you are happy with the new home and am beyond thankful for your business and trust and working with our Local Team!
Reoccurring customer with Jason. Always professional and efficient. Thanks again!
Reply from Jason Helmintoller
August 8th, 2025 06:44 PM
Thank you Brandon, it is always a pleasure working with you!
Matt was happy to help whenever and wherever which went a long way for me with my schedule
Reply from MATTHEW CRIZER
September 19th, 2024 05:22 PM
I appreciate your kind words, Joseph. I'm glad I could assist you according to your schedule and make the mortgage process easier for you. It was a pleasure working with you at ALCOVA Mortgage. Your satisfaction is always my top priority. Thank...
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Jason was very knowledgeable and friendly throughout the entire process even answering questions and providing us information even after business hours making the process as quick and easy as possible. Thanks again!
Reply from JASON HELMINTOLLER
September 15th, 2024 12:51 PM
Hey Devin, it's Jason. I'm thrilled to hear that you had a great experience with the mortgage process. I'm here to help, no matter the hour, and I'm glad I could make things as simple as possible for you. Your feedback means the world to me...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance