The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Really awesome people to work with will do anything to help you out and get you the loan you need
Reply from Jason Helmintoller
August 8th, 2025 06:29 PM
David, Thanks for the 5 stars! I always aim to make the mortgage process as smooth and stress-free as possible. Let me know if you ever need anything down the road.
for
went above and beyond to help us get this loan, made the experience very seamless and gave us lots of great advice
Reply from Jason Hall
March 3rd, 2025 02:14 PM
Was my pleasure, thanks for trusting me.
Matt was in near-constant communication with me. There were things that needed to be accomplished to process the loan, and he let me know ASAP. Some of those things were pending other entities who didn't act as quickly as we'd have liked, but...
read more
Reply from Matthew Crizer
March 4th, 2025 04:59 PM
Robert, thanks so much for your kind words! I'm glad to hear that the communication was helpful and that we were able to stay on top of everything together. I know that waiting on other entities can be frustrating, but I'm really happy we could...
read more
ALCOVA Mortgage | Covington, VA has received a review with 5 star rating from Mo N
Reply from Jason Helmintoller
August 8th, 2025 06:34 PM
Thanks so much for the 5 stars! Always grateful to help with your home loan needs.
Great, thank you!!
Reply from Jason Helmintoller
March 3rd, 2025 11:27 PM
Morgan, I'm thrilled to hear that your experience was great! It was a pleasure working with you, and I'm grateful for your trust in ALCOVA Mortgage. If you ever need anything in the future, feel free to reach out. Thanks again!
Jason was so helpful! We switched to Alcova after a frustrating experience with a different lender and the difference was striking. Jason helped us close quickly and provided great communication and information. Thank you Jason!
Reply from Jason Helmintoller
March 3rd, 2025 02:41 PM
Adele, I'm really glad to hear that you had a positive experience after the switch! It was my pleasure to assist you and ensure the process was smooth and efficient. Thank you for trusting me and ALCOVA Mortgage with your needs. If you ever...
read more
Matt was great to work with! Very communicative throughout the process, explained everything clearly, and answered all our questions in a timely manner. I highly recommend him!
Working with Derek Pederson has been a good experience. He prepared everything and provided information for the loan process to be seamless and effective.
Really enjoyed working with Matt. Very knowledgeable and helpful
for
SARAH AN MISSY WAS GREAT WITH EVERYTHING AN GETTING THE BALL ROLLING FOR THE CLOSING DAY I REQUESTED THEY WAS VERY VERY GOOD AT WHAT THEY DO THANKS TO ALL INVOLVED WITH ME
Reply from Sarah Dudley
February 28th, 2025 04:59 PM
Thank you so much, Barbara! I'm thrilled to hear that you had such a positive experience with us. It was a pleasure working with you and ensuring everything went smoothly for your closing day. Missy and I are committed to making the process...
read more
421–430 of 2246
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance