

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Will communicated with us through the entire process in a very professional and easy to understand manner. He always answers our questions in a timely manner and made sure we felt comfortable.
Reply from Will Blaylock - Alcova Mortgage - N...
June 13th, 2025 11:58 PM
Thank you for working with our local team - It was a real pleasure to work with your wonderful family. Meeting great people is the best thing about what I am able to do for a living. Also - and most importantly - go Wahoos. :) Thanks again...
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Sarah was excellent in every way. She guided me from the very beginning and never left me wondering what was happening. Her work is truly from her heart and she shows her passion for helping others.
Reply from Sarah Dudley
June 15th, 2025 05:58 PM
I'm thrilled to hear about your positive experience, Daphne. It was a pleasure guiding you through the process, and I'm delighted that my passion for helping others shone through. Thank you for your kind words and trust in ALCOVA Mortgage.
She was there every step of the way!
Reply from Sarah Dudley
June 13th, 2025 07:10 AM
I'm pleased to hear that I could be there for you every step of the way. It was a pleasure assisting you with your mortgage process. Thank you for your kind words, and for choosing ALCOVA Mortgage.
Matt made purchasing my fist home a pleasurable experience and really took his time to break things down for me to understand and gave me the best loan I could hope for. Thank you Matt!
Reply from Matthew Crizer
June 10th, 2025 09:58 PM
I'm thrilled to hear that your first home purchase was a pleasurable experience. It was my pleasure to take the time to explain the details and help you secure the best loan possible. Thank you for your kind words!
Always a pleasure working with Jason and the Alcova team!! Thank you for all your help.
Reply from Jason Helmintoller
June 9th, 2025 03:00 PM
I'm thrilled to hear that you enjoy working with me and the ALCOVA Mortgage team. Thank you for your kind words, and I'm always here to help with your mortgage needs.
Joe went above and beyond to help with the painfull experience of the underwriters...
We are so glad he was able to step in to assist with them, as we would likely have been lost.
Reply from Joe Reed
September 22nd, 2025 07:00 PM
I'm grateful for your kind words, Andreas. I'm pleased to have been able to assist you through the underwriting process and ensure everything went smoothly. Thank you for your trust in ALCOVA Mortgage.
I was in need of getting into a house fast with credit that had taken a hit from things outside my control. Will found a figure for myself and my realtor to work with, made it happen; and when the time frame got tight, he helped make sure we...
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Reply from Will Blaylock
June 3rd, 2025 08:07 PM
Thank you my friend! So thankful for the nice people we get to meet in Roanoke ( #LOANOKE as I call it for fun). I know what you mean about that for real! Thank you for sure - you had an amazing realtor and you helped our local team a ton....
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Will was very easy to work with and send personalized messages throughout the process. The approval process was easy and Will made it fun.
Reply from Will Blaylock
June 5th, 2025 08:27 PM
Dear Kyle, I got your review - man it was awesome of you - and I responded personally since you were amazing to work with - I am sorry I missed the closing but I have a great closing gift for you! Thank you - We can help you REFI in the future....
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Jason Helmintoller is reason we keep using Alcova
Reply from Jason Helmintoller
June 2nd, 2025 11:18 PM
Thank you, Tony, for your continued trust in ALCOVA Mortgage. I'm delighted to hear that my service is a key reason for your loyalty. It's always a pleasure working with you.
Sarah and her team are amazing. The kept us updated the whole time and was excellent to work with.
Reply from Sarah Dudley
June 1st, 2025 05:41 PM
I'm thrilled to hear that you found the process smooth and our updates helpful. It was a pleasure working with you, and I appreciate your kind words about our team. Thank you for choosing ALCOVA Mortgage!
351–360 of 2246
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance