The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,245)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,245)

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Great communication! Even during non-business hours. Thanks!

Reply from Jason Helmintoller

July 24th, 2025 11:33 AM

I'm glad to know that the communication met your expectations, even beyond regular business hours. Your appreciation means a lot to me. If there's anything more you need or further questions arise, please feel free to reach out anytime. Thank...

Sarah was always responsive even at late hours. great advice, helped make things make sense, and had lots of patience with us.

Reply from Sarah Dudley

July 23rd, 2025 12:36 PM

Thank you, Riley, for sharing your experience. I'm glad to know that my responsiveness and advice were helpful to you. Making the process clear and being patient are important parts of my role, and I'm pleased it made a difference for you....

Smooth and easy, thanks for everything

Reply from Jason Helmintoller

July 22nd, 2025 03:59 AM

It's great to hear that your experience was smooth and easy. I'm glad I could assist you through the process. Thank you for choosing me for your mortgage needs—if there's anything more I can do, I'm just a call away!

Sarah was a huge help through our whole process. She made everything very clear and did a great job updating us the whole time.

Reply from Sarah Dudley

July 18th, 2025 11:24 PM

I'm thrilled to hear that I could be a huge help during your process, Jace. Clarity and consistent updates are things I strive to provide, so it's rewarding to know that these aspects stood out for you. Thank you for trusting me with such an...

Working with jason always makes my experience an easy hassle free one. And he explains everything to me and always gets me what I'm asking for.

Reply from Jason Helmintoller

July 17th, 2025 06:12 PM

I'm pleased to hear that I've been able to make your experience smooth and hassle-free. Knowing that my explanations and support are meeting your needs means a lot to me. If there's anything more I can do to assist you, feel free to reach out...

Sarah and the entire staff that worked along side her, Missy Rice and Cassie Hinchey, were all very personable. They were easy to get ahold of with any questions I had, they were fast to answer, and understanding when I wasn't sure what to...

Reply from Sarah Dudley

July 15th, 2025 02:29 AM

Thank you, Damion, for sharing your thoughts. It's wonderful to hear that you felt supported and valued throughout the process. I’m glad that both my colleagues, Missy Rice and Cassie Hinchey, and I could make this experience personable and...

We were having issues with getting our out of state bank to make the wire transfer. Will stepped in and assisted with advice to help explain the process to the bank manager and within 20 to 30 minutes, we had acknowledgement of funds being...

Reply from Will Blaylock - Alcova Mortgage - N...

July 11th, 2025 11:30 AM

Thank you for working with our local team and congrats again! We have the best clients!!! #LOANOKE - - - thank you.

They always replied to any questions I had. Being a 1st time home buyer Alcova was very easy to work with.

Reply from Jason Helmintoller

July 13th, 2025 12:35 PM

I'm glad to hear that your experience as a first-time homebuyer was made straightforward and seamless. I'm here to ensure all your questions are addressed promptly and clearly, so I'm pleased to know this helped you feel at ease. If there's...

Easy to get in touch with, explained the fine print details, directed us to the right personal if question was out of scope, genuine for my boyfriend and I to work with knowing nothing about buying a house nor the proces.

Reply from Will Blaylock - Alcova Mortgage - N...

July 9th, 2025 02:57 AM

Thank you very much for the kind words! Congratulations on the home purchase and thank you so very much for your business. - WILL - #LOANOKE

Sarah is very knowledgeable. She always answered my emails quickly and I feel she did everything she could to make process as easy as she could for us. I appreciate the hard work she did for us.

Reply from Sarah Dudley

July 12th, 2025 01:44 AM

I appreciate your kind words, Sarah. I'm glad to hear that you felt supported throughout the process and that my assistance made things easier for you. Your satisfaction is important to me, and I'm grateful for the opportunity to work with...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA