The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Closed in under 30 days
Reply from Matthew Crizer
September 11th, 2025 12:35 PM
I appreciate knowing that the process was completed efficiently for you. If there's anything else I can assist with, don't hesitate to let me know. Thank you for entrusting me with your mortgage needs.
for
The communication was great, the paperwork was very easy, and the paperwork got pushed thru in a very quick manner! Overall very pleased!
Reply from Sarah Dudley
September 8th, 2025 11:00 PM
I appreciate your feedback, Anthony. I'm glad to know that the communication and process were smooth and efficient for you. Ensuring everything moves swiftly and seamlessly is a key part of my work. If you have any further needs or questions,...
read more
Will and his team were amazing to work with! Will kept me in the loop every step of the way and made sure I understood what was happening. He made himself available to me any time it was needed. I couldn't be more pleased with this amazing...
read more
Reply from Will Blaylock - Alcova Mortgage - N...
September 4th, 2025 06:41 PM
Thank you kindly from our local Alcova Team. CONGRATULATIONS! We hope you really enjoy the wonderful new home.
Jason always responded quickly to questions and was super helpful throughout. Please change all my "Great" responses to "Fabulous"!
Reply from Jason Helmintoller
September 6th, 2025 02:27 PM
It’s great to hear you found my responsiveness and assistance helpful throughout your experience, Barbara. I appreciate your input and the positive feedback. If there's ever more I can do to assist you or if any further questions arise, feel...
read more
He was very helpful and explained everything very well
Helped a lot , Even when running into problems . Quick responses !
for
Sarah is kind and very informative. Sweet and positive attitude.
Reply from Sarah Dudley
August 31st, 2025 03:16 PM
Amanda, thank you for sharing your experience. I'm glad to hear that you appreciated my approach and found the information I provided useful. It's always my aim to maintain a positive and supportive environment. If there's anything more you...
read more
for
Dealing with Sarah who is a great person
Reply from Sarah Dudley
August 31st, 2025 03:04 PM
Thank you, Tavaris. It's wonderful to hear such kind words. I'm grateful for the opportunity to work with you and to provide a positive experience. If there's ever anything more I can do for you, please feel free to reach out.
everyone was very kind and so willing to answer all of my questions. I feel blessed to have had them guide me through the process.
Reply from Jason Helmintoller
August 28th, 2025 09:46 PM
Nikayla, thank you for sharing your thoughts. I'm truly glad to hear that you felt supported and that your questions were answered throughout the process. It's important to me to ensure a smooth and understanding journey for those I have the...
read more
As first time home-buyers, Jason was extremely communicative and helpful leading us through the process and answering all our questions. We had no problem reaching him anytime we needed anything, and he was always available by whatever means...
read more
Reply from Jason Helmintoller
August 22nd, 2025 01:57 PM
Wesley, thank you so much for your review. I'm really pleased to hear that I could support you through the home-buying process with clear communication and availability. Being there for my clients and making myself accessible at any time is...
read more
281–290 of 2245
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance