Mountain Brook, Birmingham, AL

Birmingham, AL

4.97

(387)

Mortgage

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(205) 391-6700

Birmingham, AL

https://www.1stfed.com/

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4.97

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4.97

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Lauren went well above and beyond what ANYONE else would have have done to help outr complicated situation work She is such an asset to First Federal and we will be recommending her to anyone and everyone .

Reply from Lauren Harvell

September 3rd, 2025 02:22 PM

It's wonderful to hear that you found my efforts went above and beyond in addressing your situation, Adam. I'm grateful for your generous feedback and truly appreciate your recommendation. Being able to assist clients like you is what makes...

Very productive polished professional with excellent skills in the financial rhelm and a nice amount of southern charm. Carter worked through any issues that arose.

Reply from Carter Slappey

August 29th, 2025 06:36 PM

Thank you, Melissa, for your thoughtful review. I'm pleased to know that my skills and approach were beneficial to you, and that my southern charm added to your experience! It's important to me to navigate any issues effectively, so I'm glad...

Lauren was so helpful and informative. Would definitely recommend!

Reply from Lauren Harvell

August 26th, 2025 08:47 PM

I'm grateful for your kind words, Cory. It's wonderful to know you found my assistance helpful and informative. Your recommendation means a lot to me, and I'm pleased to have been part of your experience at First Federal Bank. If there's ever...

Lauren is so prompt and always willing to answer any questions! She goes above and beyond with her customer service and takes the time to keep her clients up-to-date during the entire loan process! I would definitely recommend Lauren to others!...

Reply from Lauren Harvell

August 21st, 2025 08:29 PM

Thank you so much for your kind words, Melissa. I'm really pleased to hear that you felt well-supported and informed throughout the loan process. It's important to me that my clients feel confident and up-to-date, and I'm glad I could be there...

Carter was great to work with. He was responsive and helpful through the whole process.

Reply from Carter Slappey

August 19th, 2025 09:41 PM

Thank you, Riley, for sharing your experience. I'm pleased to hear that you found my responsiveness and assistance valuable throughout the process. It was a pleasure working with you at First Federal Bank. If there's ever anything else you...

Carter was efficient, professional, and accurate with this work. Quick to respond & open to our many questions as first time buyers.

Reply from Carter Slappey

April 20th, 2026 04:24 PM

Jake, I'm grateful for your kind feedback. It's important to me to be efficient and responsive, especially when working with first-time buyers. If you have any more questions or need further assistance, please feel free to reach out.

Very helpful and informative

Reply from Lauren Harvell

August 15th, 2025 06:04 PM

I'm glad you found the information helpful and informative, William. It was a pleasure to assist you with your purchase at First Federal Bank. If you have any further questions or need assistance in the future, please feel free to reach out....

Carter was extremely communicative and willing to answer all of our questions. He was responsive and quick to get back to us. He has a deep knowledge of the industry and went above and beyond to make our process as seamless as possible. We...

Reply from Carter Slappey

August 5th, 2025 09:14 PM

Katie, I truly appreciate your kind words. I'm glad to hear that my communication and responsiveness met your needs during the process. It's important to me that everything goes as smoothly as possible for you, and I'm happy to have been a...

Carter is very knowledgeabl, kind , and helpful. I wouldn't use any one else!

Reply from Carter Slappey

July 31st, 2025 05:35 PM

Thank you, Peter, for your generous words. I'm glad I could provide you with a knowledgeable and helpful experience. It's great to know you felt supported throughout your purchase. If there's anything more I can do for you in the future, please...

Lauren was very helpful and professional with all of my questions.

Reply from Lauren Harvell

July 28th, 2025 12:23 PM

I'm glad to hear you found my assistance helpful and professional in addressing your questions. It was my pleasure to support you throughout the process. Thank you for choosing First Federal Bank, Audrey, and please feel free to reach out if...

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About

First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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