Mountain Brook, Birmingham, AL

Birmingham, AL

4.97

(387)

Mortgage

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(205) 391-6700

Birmingham, AL

https://www.1stfed.com/

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4.97

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Lauren was very responsive and helpful throughout the entire process

Reply from Lauren Harvell

December 26th, 2025 09:10 PM

I'm glad to hear that you found my responsiveness and assistance helpful, Michael. Ensuring a smooth process is always my priority. Should you have any more questions or need further assistance in the future, feel free to reach out.

I’ve worked with Lauren before during the mortgage process, and I would absolutely work with her again. She kept me proactively updated at every stage, clearly explaining what was happening and what to expect next. Her communication was consistent,...

Reply from Lauren Harvell

December 23rd, 2025 02:50 PM

Tara, thank you for your kind words. I'm grateful to have had the opportunity to assist you during your mortgage process and it's rewarding to know that you found my communication clear and consistent. It's important to me that clients feel...

Lauren was very thorough and transparent when it came to informing us about the home buying process as first time home buyers. She made the experience as seamless as possible. Would recommend her to anyone!

Reply from Lauren Harvell

December 23rd, 2025 03:57 PM

I'm pleased to hear that you felt well-informed and comfortable throughout your home buying journey, Lillian. Helping first-time home buyers navigate the process is something I take very seriously, and it's gratifying to know that it felt seamless...

Lauren is very knowledgeable and very helpful.

Reply from Lauren Harvell

December 22nd, 2025 06:58 PM

I appreciate your feedback, Jeff. It's great to know that you found my assistance helpful and my knowledge beneficial. If there's anything else you need in the future, I'm here to help.

Mrs Lauren kept me updated with status of my loan process. She went over and beyond what I expected. Excellent setvice.

Reply from Lauren Harvell

December 8th, 2025 09:45 PM

Thank you for sharing your feedback, Jacalyn. I'm glad I could keep you informed and exceed your expectations during the loan process. Should you have any more questions or need assistance in the future, please feel free to reach out to me.

Preparing for closing was so easy - everything was online. Lauren answered all our questions very quickly.

Reply from Lauren Harvell

December 5th, 2025 05:00 PM

I'm pleased to hear that the online process made preparing for closing easy for you, Patrick. Ensuring that your questions were answered promptly is important to me. If you have any further needs or questions, please don't hesitate to reach...

Lauren Harvell what a great agent! John Olcott

Reply from Lauren Harvell

December 5th, 2025 09:35 PM

I appreciate your kind words, John. I'm glad to have provided you with a positive experience. If there's anything else you need in the future, please feel free to get in touch.

Great communication made the process easy

Reply from Langdon Broughton

December 1st, 2025 09:48 PM

I'm pleased to know that the communication helped make the process smooth for you, Collin. Thank you for your review. It was great to assist you with your purchase at First Federal Bank.

Lauren kept me updated regarding that status of my loan. I did not have to keep calling her to find out what was going on. She was very kind and professional.

Reply from Lauren Harvell

November 25th, 2025 02:40 PM

It's reassuring to learn that you felt well-informed throughout the loan process, Charlotte. Keeping clients updated is a priority for me, and I'm glad my approach was helpful for you. If there's anything else you might need in the future,...

Second time working with Carter both have been great, absolutly no concerns.

Reply from Carter Slappey

November 18th, 2025 05:07 PM

Christopher, I'm glad to hear that both experiences working with me have met your expectations. It's my goal to ensure every interaction is smooth and worry-free. Should you ever have any questions or need assistance in the future, please feel...

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First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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