Mountain Brook, Birmingham, AL

Birmingham, AL

4.97

(387)

Mortgage

Contact Info

(205) 391-6700

Birmingham, AL

https://www.1stfed.com/

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4.97

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She took the time to talk me through every step of the process, which is great as a first time home

Reply from Lauren Harvell

April 29th, 2026 05:27 PM

I'm pleased to hear that I could guide you through each step, Steven. It's wonderful to know that the process was helpful for your first home purchase. If you have any more questions or need further assistance, feel free to reach out.

Super quick and informative communication and made sure we understood every detail of every step and always stayed on top of everything to help the whole process run smoothly.

Reply from Lauren Harvell

April 17th, 2026 01:18 PM

I'm grateful for your kind words, Justice. I'm pleased to know that you found the communication quick and informative and that the process went smoothly. If you have any other questions or need further assistance, please don't hesitate to reach...

The overall experience was great. Thanks!

Reply from Lauren Harvell

April 14th, 2026 04:20 PM

I'm glad to hear you had a great experience, Christopher. Thank you for sharing your feedback! If there's anything else I can do for you, please let me know.

Made the process go very smoothly.

Reply from Lauren Harvell

April 14th, 2026 03:32 PM

I'm glad to hear that the process went smoothly for you, Justin. If you ever need further assistance, please feel free to reach out.

Bery efficient and easy to manuver

Reply from Lauren Harvell

April 8th, 2026 02:47 PM

I appreciate your feedback, John. I'm glad to hear that you found the process efficient and easy to navigate. If you have any further questions or need assistance in the future, feel free to reach out.

When my previous lender denied my loan through no fault of my own missing my closing date, Lauren stepped in. She was able to get me to close in only eight days . She is my go to from now on

Reply from Lauren Harvell

April 7th, 2026 03:21 PM

I'm really pleased to hear that I could assist when your previous loan didn't go as expected, Barbara. Ensuring a quick and smooth process is always my goal, especially when time is of the essence. If you need any support in the future, I'll...

Lauren did! She communicated and CLEARLY had my best interest at heart

Reply from Lauren Harvell

April 3rd, 2026 05:59 PM

Michelle, your feedback means a lot to me. My priority is always to support my clients' best interests, and I'm glad to know my communication reflected that. If you ever have more questions or need assistance in the future, please don't hesitate...

Lauren is amazing. She was so attentive and determined. When I called or messaged her, she got back to me within the hour every time. I never felt pushed to the side or unheard. Our loan was not cut and dry (as we are business owners) and I...

Lauren answered every Question, text/email Phone Call immediately seven days a week at any time of day or night! She is always super friendly and helpful !

Reply from Lauren Harvell

March 30th, 2026 01:08 PM

I'm grateful for your feedback, Mike. I understand how important timely communication is during the loan process, and I'm pleased this made a difference for you. If you have any questions or need further assistance in the future, I'm here to...

Lauren was absolutely amazing! She was available at all times and was quick with responses. This is my fifth home/land purchase and was hands down the easiest and best experience I have ever had. I will absolutely use Lauren for any future...

Reply from Lauren Harvell

March 19th, 2026 09:24 PM

I appreciate your kind words, Tiffany. I am glad to hear the process went smoothly for your home and land purchase. Being readily available and responsive is important to me, and I'm pleased this made a positive impact on your experience. Should...

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About

First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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