First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Easy process and good communication
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm thrilled to hear that you found our process easy and communication strong, Tommy. Your feedback is invaluable and makes all the work we put in worthwhile. Feeling appreciated and receiving such a high rating from you is a fantastic reward!...
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Very quick to respond. All questions answered. Very good support for example talking with the seller's agent to ensure them about closing time.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm thrilled to hear that you had such a positive experience, Arvin! It was a pleasure working with you, and I'm glad that I could provide the support you needed, ensuring clear communication with the seller's agent regarding the closing time....
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Jennifer was always available to answer my questions and assist me in the process. It was fast and smooth. Thanks!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Hi Michael, I really appreciate your kind words and the 5-star rating! I'm thrilled to hear that the process was fast and smooth for you - that's always what I aim for. If you have any other questions in the future, remember I'm just a phone...
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Jennifer and her entire team were very helpful and I especially loved the videos outlining the details at each stage. And the rates are better than any other institution. Very happy!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm absolutely thrilled to hear that you found our team and the educational videos helpful, Heather! It's always my goal to provide the best possible service and competitive rates at First Federal Bank. Your feedback is extremely valuable and...
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Jayme was super nice and taught me things with my phone I didn’t know was possible. I would recommend her to all my friends and family
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Thank you so much for your kind words, Steven. I'm thrilled to hear that you had a positive experience learning new things about your phone. It was my pleasure to assist you. Please don't hesitate to reach out if you have any more questions...
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Farrell didn’t play any games. He gave us the best rate right away and backed it up with excellent service.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Thank you, Michael, for the outstanding review and the perfect 5-star rating. I'm thrilled to hear that you appreciated our straightforward approach at First Federal Bank and the service you received. It was a pleasure to work with you, and...
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Tadd was amazing to work with. Made the whole process easy with keeping me up to date on what was needed.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm thrilled to hear that you found the process easy, Anthony. Keeping my clients informed is something I prioritize, so it's great to know that was helpful for you. I enjoyed working with you as well. Should you need any assistance in the...
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Would have been great if there were more & clear communications during mid stages of the process. We did not know if process was working or not and if we were going to close on schedule until last couple of days.
Reply from Michael Zerr
September 19th, 2024 01:27 PM
Thank you for your feedback, John. We understand the importance of regular, clear communication throughout the process. Your feedback will help us monitor and improve our communication strategies. Jeff Palmer and the team at First Federal Bank...
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Robb is amazing and worked so hard to get me my home loan. He was able to garner an interest rate that was lower than three other companies and made the process so easy for me. He is a great communicator and a wealth of knowledge. He explained...
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Reply from Robb Walter
September 12th, 2026 12:25 AM
Hi Sarah, I'm absolutely thrilled to hear about your positive experiences with your home loan process. Your kind words and fantastic rating mean a great deal to me. It's always my top priority to ensure the process is as simple and straightforward...
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Ryan West is the worst lender I have ever met. Did not give information on time and never coordinated on the required items. It delayed our closing by 2 months because of his lazy work pattern.
Reply from Michael Zerr
September 12th, 2024 03:49 PM
I'm truly sorry to hear about your experience with First Federal Bank. We value all kinds of feedback and take these matters seriously. I understand that your concerns were addressed personally by the director of our sales team, We will take...
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3891–3900 of 14166
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.