First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Ben was very responsive when I sent messages. Good to work with.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Thank you so much for your kind words, Rhonda. I'm really glad to hear that you found me responsive and good to work with. I always strive to ensure that my clients have a smooth and efficient experience. If you ever need anything else or have...
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Vic's communication and customer service was excellent in every way. He was very expiditious in processing every change and situation that arose during the approval process
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Kevin, I’m thrilled to hear that you had a great experience. It was a pleasure assisting you through the approval process, and I’m glad everything went smoothly. Your positive feedback means a lot to me, and I’m here if you ever need anything...
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Quick and easy
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Hi Donna, I really appreciate you taking the time to leave such a positive review. I'm glad to hear that you found the process quick and easy. It's always my goal to make things as smooth as possible for my clients. If there's anything else...
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Vic provided very good Service, communication and an overall positive experienc.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Hi Ken, I really appreciate your kind words and am thrilled to hear that you had a positive experience with me at First Federal Bank. It was a pleasure working with you, and I'm glad to know that the service and communication met your expectations....
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The mortgage process was super quick and easy! Lots of communication about what needing filling out and when it was due.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Catherine, I'm thrilled to hear that your mortgage process was quick and easy! Communication is key, and I'm glad you felt well-informed every step of the way. Thank you for trusting me with such an important decision. If you need anything...
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Jennifer was very knowledgeable about the entire process. She was very communicative every step of the way and was clear with expectations. She was very quick to answer any and all questions. Overall, Jennifer was very pleasant to work with....
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Trent, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience. It's important to me to ensure the process is as smooth and clear as possible for my clients, and I'm glad I could assist you effectively....
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Brooke was responsive and explained everything.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for your kind words, Michelle! I'm really glad I could help and make things clear for you. If you ever have more questions or need further assistance, don't hesitate to reach out.
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It was a good experience.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm glad to hear you had a good experience, Alfredo. Your feedback is really encouraging, and I'm grateful for the opportunity to assist you. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing...
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I would have preferred getting all of the documentation requests all at once rather than several spread out over weeks. Also some clarification about exactly what you need, ie which type of IRS transcript needed ?It also feels like we sent...
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Reply from JR Mills
September 12th, 2026 12:28 AM
Linda, I truly appreciate your feedback and I'm glad to hear that Ron was able to support you throughout the process. I understand that receiving documentation requests piecemeal can be frustrating and cause unnecessary stress. I apologize...
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I can confidently say that David went above and beyond to assist me with my home loan. Initially, I began the qualification process with another lender, but late on a Thursday evening, I stumbled upon a significantly better loan product at...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Lynnette, thank you so much for your thoughtful review. I'm genuinely thrilled that we could make this process smooth and successful for you, especially given the tight timelines and your international travel. It was a pleasure guiding you...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.