

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
I've had multiple closings with Jeff and he is all around great to work with.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for your kind words, Brad. It's wonderful to hear that each of your closings ran smoothly. I always strive to provide a positive experience, and I'm glad I've been able to achieve that in our work together. If you ever need assistance...
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First time homebuyer and shopped around with multiple lenders, ended up with Jeff. The whole process very smooth and streamlined with Jeff. Would recommend 10/10.
The week prior to closing when there were still issues with the numbers, the lender team was difficult to reach and did not return phone calls or emails. Dan was out of the office a lot which led to a lot of communications delays.
Reply from Michael Zerr
August 26th, 2025 08:06 PM
Thank you for sharing your feedback, Robert. We understand how crucial timely communication is, especially as you approach closing. It’s clear that we didn’t meet your expectations in this regard, and for that, we apologize. We acknowledge...
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Mike made the whole experience easy, being very informative on every step.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm pleased to hear that you found the process easy and informative, Jason. Keeping you updated at every step is something I focus on, and knowing it enhanced your experience means a lot to me. If you have any questions or need further assistance...
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Tadd made sure that I understood the process of refinancing. I am very pleased with Tadds' professionalism. Tadd stayed in constant contact with us through the entire process. Tadd has a very patient demeanor. I appreciate that he worked with...
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
Victoria, thank you so much for your thoughtful words. I'm truly glad to hear that my efforts to keep you informed and comfortable throughout the refinancing process were appreciated. Having a smooth and positive experience is so important,...
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Overall professionalism
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Dylan, for taking the time to leave a review. I'm pleased to know that my professionalism stood out during your experience. It’s my goal to ensure every interaction is as seamless and comfortable as possible. If there's anything...
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The response was quick
Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate your feedback, Sushilaben. I'm glad my quick response made a positive impact for you. If there's anything more you need or any other way I can help, please feel free to reach out. Thank you for choosing First Federal Bank and trusting...
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Mike simply made things happen! He was incredibly easy to get ahold of and was extremely personab and professiona! Simply he helped make our dreams of owning a homestead happen! We will most definitely use you again so don't go anywhere!!
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Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm truly grateful for your wonderful feedback, Matthew. It's fantastic to hear that my efforts helped in making your homestead dreams come true. Being accessible and providing personable, professional service are priorities for me, and I'm...
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Very professional and thorough!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Alisha, for your review. I'm really pleased to hear that you found my approach professional and thorough. It's important to me to provide clear and comprehensive support throughout the process. If there is anything more I can do...
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Less surprises in the end and there were times I felt rushed in the end because I was close to closing dates. I was always told we will keep checking for better interest rates for that one time after locking the rates, but it seemed like it...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.