First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Rob at first federal made the process very easy. Rob answered all the question and kept us updated. Rates were very competative and closed on time.
Great communication. Super friendly and knowledgable.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Austin, for your kind words. I'm glad to hear that you appreciated the communication and found me friendly and knowledgeable. It's always my aim to offer a positive and informed experience. If you ever have more questions or need...
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What I am about to share with you is not an ordinary review but not rare one either. It is about a group of professionals who have taken an experience that happens for people every day, buying a house, and made every effort for it to be done...
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Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Brian, I'm truly honored by your generous review. Thank you for taking the time to share your experience in such detail. I'm glad that the process felt smooth and that communication was clear throughout. It's gratifying to know that my approach...
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Felt a bit rushed when trying to provide needed documentation. Electronic transmissions were difficult for me, an old guy who is not super tech savvy.
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Pleasant folks, very professional.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Thank you, Gregory, for your kind words. I'm glad you found the experience professional and enjoyed your interactions with us. Creating a positive and pleasant atmosphere is important to me, and it’s great to know I succeeded in this regard...
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David was awesome! We had a very tight closing window (< 3 weeks) and were worried whether any lender would be able to close by then. David walked us through the process, answered all our questions and assured us that everything would work out in time.He was always available and responded promptly!
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Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm glad to hear your closing went smoothly, Ayushi. Navigating a tight timeline can be challenging, so I'm pleased I could walk you through the process and address your concerns. Being available to answer questions and provide reassurance...
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Hi Jeff,I just wanted to take a moment to thank you for your outstanding support during my home mortgage refinance. From start to finish, the process was smooth, efficient, and stress-free — and that’s largely because of your professionalism,...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you, Anil, for taking the time to share your thoughts. I'm delighted to know that your refinance experience was smooth and stress-free. Providing clear communication and support is something I truly value, and it's gratifying to hear...
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Ben was very knowledgeable and efficient, and I appreciated how straightforward he was, however his communication comes off as quite condescending at times. The underwriters did not agree with the appraisal on my home which came back 5k over...
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Reply from Michael Zerr
August 26th, 2025 08:04 PM
Thank you, Matthew, for sharing your experience with us. While we're pleased to know that Ben's knowledge and efficiency were beneficial during your process, we're sorry to hear about the communication issues you faced. It's important to us...
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He is a GOAT great of all time. I always enjoy my experience with him.
Reply from Greg Fox
September 12th, 2026 12:22 AM
I appreciate your kind words, John. It's truly rewarding to know that you consistently enjoy your experiences with me. Thank you for your support and trust. If there's ever anything more I can do for you, please don't hesitate to let me know....
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Vic DeSantis was very transparent and communicative throughout. Very competent. I would highly recommend to anyone needing a mortgage. Excellent experience.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.