First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jeff was professional, communicative, responsive , and took the time to explain terms and issues that we didn't understand. Worked with us to address issues throughout the process and made our lives easier throughout the loan.
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Zachry, thank you for taking the time to share your experience. I'm pleased to know that my efforts in explaining terms and addressing issues were helpful for you. It's important to me that the loan process is as smooth and understandable as...
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Matt was awesome to work with and helped me get the loan I needed quickly.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you, Tara, for your kind words. I'm so glad to hear that I could help you secure the loan swiftly. Making the process efficient and seamless is always my goal. If you have any more questions or need further assistance, please don't hesitate...
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The prompt attention i received ALWAYS!. All
questions answered that were I could instand. i would highly recommend
Reply from Wes McDonald
September 12th, 2026 12:28 AM
I'm grateful for your kind words, Mary. It's wonderful to know that you felt well-supported and that your questions were answered promptly. Providing clarity and responsive service is very important to me, so I'm thrilled that you had a positive...
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David made did An awesome job making things run as smooth as possible
Reply from David Burroughs
September 12th, 2026 12:28 AM
Jared, thank you for your kind words. I'm very pleased to hear that I could help make the process run smoothly for you. It's always my aim to ensure a seamless experience for my clients. If there's ever anything more I can assist you with,...
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Quick responses, proactive communication, intimate knowledge of the lending process. Assisting with our shorter than usual closing time made it even better!
Reply from David Burroughs
September 12th, 2026 12:28 AM
Kartikeya, I appreciate your feedback. It's important to me to provide quick and proactive communication, especially when time is tight. I'm glad my understanding of the lending process helped facilitate a smooth experience for you. If you...
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Jennifer was truly amazing. Jennifer was a wonderful partner during our process. She was a very good communicator and we always knew where we were at during the process. There were no surprises at all. Jennifer's direct communication was a...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Curt, your review means a lot to me. I'm glad to hear that my communication style and proactive approach were helpful during the process. It's great that you felt informed every step of the way without any surprises. Should you have any further...
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I worked with Jennifer from First Federal Bank to purchase an investment property at Gainesville, FL. Throughout the journey, she has been very communicative, guiding me through the best interest of mine, and responding promptly to my queries...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Mohammad, for sharing your experience. I'm pleased to hear that my guidance and communication were helpful throughout your investment property purchase in Gainesville, FL. It's important to me that you felt supported and informed...
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I feel like this process is supposed to be a lot more stress inducing. Matt was great at being responsive, answering my questions, and getting me a rate that other lenders said they couldn't beat!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate you sharing your feedback, Zoltan. I'm happy to know that I could help ease the stress typically associated with this process. It's important to me to be responsive and provide answers to your questions. Securing a competitive...
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He responded with clear answers to my many questions and stayed consistent throughout the process
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Kenneth, thank you for your feedback. I'm glad to know that my responses and consistency were effective in addressing your questions throughout the process. If there's anything more you'd like to discuss or need assistance with, feel free to...
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Jeff was responsive and timely in his communicatio, and took the time to break down some complex details for a firs time home buyer .
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Alec, I'm grateful for your feedback and delighted to know that you found my communication both responsive and timely. Helping first-time home buyers navigate the complexities of the process is something I truly enjoy. If you ever have more...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.