First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Electronic communication as primary, responsive to questions, closed on time.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
Your feedback highlights key aspects of the service I strive to provide, especially in maintaining reliable communication and prompt responses. Ensuring a timely closing was a priority, and I'm pleased to hear everything met your expectations....
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My phone calls to assistants were never answered. My requests for a phone call (vs email only) were ignored. Your requests for new / additional info usually came late in the day or week, and my requests for clarification of your requests were...
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Reply from Michael Zerr
September 18th, 2025 02:20 PM
We appreciate you sharing your experience with us. It's important to us that our communication is clear and responsive. We're sorry the phone calls to assistants and requests for calls weren't addressed properly. Your feedback will help us...
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Smooth, informative and timely process.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
Ramoun, I appreciate your feedback. Knowing that you found the process smooth, informative, and timely means a lot. If you have any further questions or need assistance in the future, I'm here to help.
Mike was great to work with. He answered all of my dumb questions and explained things in a way that I could understand. He was very communicative throughout the whole process.
Reply from Owner
September 5th, 2025 12:00 AM
It was a pleasure working with you Kim. Thank you for your business and congrats on the new house! - Mike Saunders
Jeff was so knowledgeable in his field of work and provided immediate updates from beginning to the very end of my refinance journey as a service disabled veteran. Several banks and mortgage lenders reached out to me for my business but I finally...
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Everything was easy and effortless. Well organized from start to finish! I've already referred someone!
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm so pleased to hear that you found the process easy and organized, Jessica. It's rewarding to know you felt confident enough in my service to refer someone else. If there's anything I can help with in the future, please don't hesitate to...
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Very fast responding and very easy to work with!!
Reply from Jayme Renner
September 12th, 2026 12:19 AM
It's great to hear that you found working with me to be easy and my response times fast, Elizabeth. Ensuring smooth communication is always a priority for me. If you need assistance in the future, feel free to reach out.
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Robb was amazing. Provided a great experience from the beginning to end. He was always patient , explained the process, and responded timely. Overall great experience.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that your experience was positive from start to finish, Kristina. Providing patient and clear explanations, as well as timely responses, is important to me. It's great to know that it contributed to a seamless process for you....
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Easiest loan processs I've ever had buying a house. Great team over there.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm glad to hear that the loan process was the easiest you've experienced, Jody. It’s important to me to make sure everything goes smoothly when buying a house. If there's anything else you need or any questions you might have, feel free to...
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This was my third time working with Matt and what can I say, Matt is top tier! From start to finish, just as before, he was informative and attentive. It did not matter how many questions I had or what questions I had, he always made time to...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for sharing your experience, Joshua. It's truly gratifying to hear that I've been able to provide consistent support through each of your journeys with me. I aim to be as informative and attentive as possible, and I’m pleased that...
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2361–2370 of 14148
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.