First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Mike was nice to work with, but his team was very unenjoyable. I felt like I needed to micromanage every single thing, and multiple important deadlines were missed. There was zero proactive communication, and zero ownership/accountability for...
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Reply from Michael Zerr
October 23rd, 2025 03:15 PM
We appreciate you sharing this feedback with us, Emma. It's concerning to hear about your experience and the issues with our team's communication and accountability. This is certainly not the standard we strive for at First Federal Bank. We...
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This is the second time I've worked with Matt. Both times have been smooth and effecient. Matt was always super helpful and communacative.
Reply from Matt Hering
September 12th, 2026 12:26 AM
It's wonderful to hear that your experiences have been smooth and efficient both times we've worked together, Jennifer. I'm pleased that my efforts in communication and assistance made a positive impact. If you ever need further assistance,...
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Excellent service, always there to answer questions and very responsoive
Reply from JR Mills
September 12th, 2026 12:28 AM
I appreciate your feedback, Trevor. I'm glad to know that you found the service helpful and responsive. Should you have more questions or if there's anything else you need, feel free to reach out at any time.
Mike was incredibly helpful throughout our search to find a home. Regardless of the day or time Mike was always willing to jump on and make updates or answer a question we had. We would highly recommend him!
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats on the new home Rebecca and thank you for your business! It was a pleasure working with you all. - Mike Saunders
David was awesome as girst time home buyers he kept us well informed and explained everything in detail! He was great, we would definitely recommend!
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm glad to know that you felt well-informed and supported through your first home buying experience, Lisa. Making sure you are comfortable and understand every detail along the way is important to me. Thank you for your recommendation, and...
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Well done
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you for your feedback, Alana. I am glad the home is finally all yours! :) If you ever need assistance in the future, I am happy to help.
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Greg was fantastic, I feel like his communication was great. However Alyssa his closer was very abrasive, unkind, didn't provide clear communication and asked for the same information several times even though it had already been sent. She...
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Reply from Greg Fox
September 12th, 2026 12:22 AM
Angela, I appreciate your feedback and am glad to know you felt my communication was effective. It's important to me that any potential issues are addressed promptly and efficiently, so thank you for bringing your experience with Alyssa to...
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Mike was extremely responsive, the rate was great, and the communication was exactly what I needed.
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats again on the new home Peter! We appreciate your business and it was a pleasure working with you! - Mike Saunders
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Timely communication
Reply from Jeff Young
September 12th, 2026 12:29 AM
I appreciate your feedback on the timely communication, Annabella. Keeping you informed is important to me, and I'm pleased to know it made a difference. If there's anything else I can assist you with or if you have any questions, feel free...
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Vic understands his customers' needs. When I had just finished serving in the Army, Vic was there for months advising me as I found new work. He was patient and guided me as I found new qualifying income, and made sure I was ready for a good...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.