

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Good communication on all progress and delays, as well as updates to the closing timeline, so we were never questioning the status.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Thank you for sharing your experience, Janet. It's reassuring to know that the communication regarding progress and updates was clear and helpful for you. Ensuring you're informed every step of the way is important to me. If there’s anything...
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Ive done business with Matt for several years...always the ultimate professional. His attention to detail and his ability to establish a great team of people to assist is always his standard. and, no...we're not related! Ive done several new...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
It's wonderful to hear about the positive experiences you've had over the years, Joyce. Your kind words about my professionalism and attention to detail mean a lot. I'm grateful for your continued trust in me and I'm thrilled to have helped...
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Made the process easy . Great communication
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I appreciate your feedback, Patrick. I'm pleased to hear that the process felt straightforward and that our communication met your expectations. If there's anything else I can assist with, please don't hesitate to reach out.
Great communication
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm glad you appreciated the communication, Maria. Ensuring clear and effective interaction is a key part of what I strive for. If you ever have any questions or need further assistance, please don't hesitate to get in touch. Thank you for...
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Communication with processor and underwriting.
Reply from Michael Zerr
January 13th, 2026 09:34 PM
We appreciate you highlighting your experience with our communication, John. Ensuring clear interaction with our processor and underwriting team is essential to us. If you have any specific feedback or areas you'd like to discuss further, please...
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Better communication towards the end of closing.
Reply from Michael Zerr
January 13th, 2026 09:34 PM
We appreciate your feedback, Laquana. It's important to us that communication remains clear throughout the entire process. We'll certainly take your comments into account as we work to enhance our services. If you have any more insights or...
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Was able to build a good package at a competitive rate, and was proactive about sharing information during the process.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for sharing your experience, Joseph. I'm glad I could assist in creating a package that worked well for you at a competitive rate. Keeping you informed throughout the process is something I prioritize. If there's anything more you...
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“I highly recommend this lender. He was incredibly responsive, took our calls without hesitation, and made sure every question we had was fully answered. He never pressured us and was willing to advise us even if we chose not to move forward...
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Jennifer was both friendly and professional throughout our entire interaction . She checked in often and was always available to answer questions or offer resources.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm grateful for your kind words, Shannon. It means a lot to know that my approach helped you feel supported and informed. If there's anything more you need or questions arise, I'm here to assist.
Robb was an excellent communicator, answering all of my questions in a very timely manner. He was able to help me secure an excellent rate and assured me he would stay in touch with refinancing opportunities in the future.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate your kind words, Michael. I'm glad I could assist with securing a favorable rate and provide timely answers to your questions. I'll be sure to keep you informed about any future refinancing opportunities. If there's anything else...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.