First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM(Open now)
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Reviews from Web
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Brooke is super awesome. Always available to answer questions.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Enjoy your new home guys. Let me know if you and Whitney ever need anything.
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⭐️⭐️⭐️⭐️⭐️Working with Jayme as my mortgage broker was an outstanding experience from start to finish. She is incredibly knowledgeable, responsive, and truly cares about her clients. Jayme took the time to explain every step of the process,...
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Reply from Jayme Renner
September 12th, 2026 12:19 AM
It's really gratifying to read your thoughtful review, Bryan. I'm glad that the experience was positive for you and that my efforts in communicating and simplifying the process were helpful. It's core to my approach to ensure clients like you...
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Great communication. Thank you She made it so easy
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you on this process sir.
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Very professional and pleasant to deal with
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm pleased to hear you found our interactions professional and pleasant, Kirk. Ensuring a positive experience is always my goal. If you have any further needs or questions, please feel free to reach out.
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I felt that first Federal was asking for an exorbitant amount of information. And some of the communication could have been a little bit better.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I appreciate your feedback, Michael. I understand that the requests for information can sometimes feel overwhelming, and communication is a crucial part of making the process smoother. I'll take this into account to improve future interactions....
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Robb was very punctual , respectful and friendly throughout the process.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate your positive feedback, Anshul. It's good to know that my approach was punctual, respectful, and friendly during the process. If there's anything more I can help with, just let me know.
Mistakes on the part of FFB were brought up less than 24 hours before closing which required me to pay for a basis point when it was not part of the original rate lock. Additionally, delays on the part of FFB caused us to miss our closing time....
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Reply from Michael Zerr
January 13th, 2026 09:37 PM
Tyler, we’re sorry to hear about the difficulties you experienced during the closing process. It’s important to us that our clients feel confident and supported throughout, and it sounds like we fell short in your case. Please contact us directly...
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She was very friendly, helpful, informative, and always immediately responded to my request or questions. She is a great representative of your organization.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much sir. Let me know if you ever need anything.
As always, Jeff is the most professional, communicative and kind person
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for your kind words, Kevin. Being professional and communicative are priorities for me, so I'm really glad that's been your experience. If there's ever anything else you need, I'm always available to help.
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Always helped out and answered questions when needed .
Reply from Wes McDonald
September 12th, 2026 12:28 AM
I appreciate your feedback, Kyle. It's important to me to be available and helpful when questions arise. If there's ever anything else you need, don't hesitate to get in touch. Congrats on your new home!
1601–1610 of 14141
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.