First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
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Jeff has always been so good to us! He is so personable, and always available to answer any and all questions. We would (and do) recommend him to folks frequently.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm grateful for your kind words, Andrea. Being personable and readily available to help with any questions is important to me. It's encouraging to know that you recommend my services. Should you need anything in the future, don't hesitate...
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been dealing with Brooke for a few years now this is the second home. I refinance with her very happy with the way she does business very professional and helps you out through the entire process with any questions. Very patient person also...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Steven. I would do your purchase or refinance anytime you and Kim need me. You know where to find me.
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Brooke helped make the loan process so smooth and easy. She was extremely responsive, especially through text. No hiccups or delays at all.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you on this new home purchase Bryan. Enjoy the new home and let me know if you need anything.
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Jeff and his team were incredibly responsive and proactive. They made the process extremely smooth, easy and stress-free.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm pleased to hear that you found the process smooth and stress-free, Adam. Being responsive and proactive is something I strive for, both individually and with the help of my team. If you ever have more questions or need further assistance,...
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Super responsive and efficient.
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm pleased to know you found my responsiveness and efficiency to be beneficial, Adam. It's always a priority for me to provide timely and effective service. If you ever need further assistance or have any questions in the future, feel free...
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I have purchased three houses. Jeff is the only loan officer who I felt I had an actual relationship with. He was straightforward about rates from day one, and the rate he quoted me in our first conversation was the one we closed at. When we...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I truly appreciate your kind words, Kurt. It's gratifying to know that you felt a genuine connection during the process. Providing straightforward information and maintaining consistency with rates is something I prioritize. I understand how...
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Jeff was always quick to communicate and answer any questions. He gave me honest feedback, and was able to get me the best rate. I would recommend Jeff to anyone looking to buy a home!
Reply from Jeff Young
September 12th, 2026 12:29 AM
It's great to hear that my communication and honest feedback made a difference in your home buying process, Jeffrey. I'm pleased I could assist you in securing the best rate. If you have any more questions or need further assistance in the...
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Very professional and prompt.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
It's great to know you found my service both professional and prompt, Jason. If there's anything else I can assist you with or any questions you might have, don't hesitate to get in touch.
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Failed to communicate and delayed closing by several days. He was completely unresponsive the day we were scheduled to close, and then claimed that they needed more documents they didn't get from the HOA (which he never flagged at any point...
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Reply from Michael Zerr
February 12th, 2026 02:25 PM
We regret to hear about the challenges you faced with our services, Jen. Your experience, particularly with delayed communication and unexpected issues on closing day, is not in line with our standards. We understand how crucial clear communication...
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Ryan was friendly and helpful and made the loan process very easy! A+ work
Reply from Ryan West
September 12th, 2026 12:18 AM
Arthur, I appreciate your feedback. It's encouraging to hear that I could make the loan process straightforward for you. If you have any more questions or need assistance in the future, please feel free to get in touch.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.