First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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i really like that Tadd talked to me like i was a friend. Was super hoinest and up front with the whole process. Made everything feel super easy and fast. Also liked how quick we would get responses. Tadd is an awsome person.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
It's great to hear that you felt comfortable and well-informed throughout the process, Jacob. I always aim to communicate openly and ensure everything is clear and straightforward for clients. I'm glad I could provide a supportive experience...
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She had excellent communication skills, was quick to respond, and helped to make the process seamless. We're grateful to have worked with her and would highly recommend to others!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Yves, thank you for taking the time to share your experience. I'm pleased to hear that my communication skills and responsiveness met your expectations, and helped in making the process seamless for you. Your recommendation means a lot to me....
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Crystal goes above and beyond to make sure everything gets done correctly, she is a pleasure to work with!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm grateful for your kind words, Lorie. Ensuring that everything is handled properly and efficiently is always my goal, so it's rewarding to hear your experience was positive. If there's anything you need in the future, please don't hesitate...
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didnt have any issues with service
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm glad to know that everything went smoothly with the service, Daniel. If you have any questions or need further assistance in the future, I'm here to help.
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Fast and easy communicatio.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thanks for your feedback, Geronimo. I'm glad the communication process felt fast and easy for you. If there's anything else I can assist with, don't hesitate to reach out.
Jeff was so helpful during the whole process. He Provided clear and concise information. Straight forward and always getting us the best options and rates available. Easy to reach. Would recommend using him anytime!
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Communication was constant and appreciated. Also timely responses even after hours, which at times, was very helpful.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm pleased to hear that my communication and timely responses were helpful, Robert. Being available to assist you is important to me, so I'm glad it made a difference in your experience. If there's anything further you need, don't hesitate...
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Communication throughout the process
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I appreciate your feedback, Paul. Ensuring clear communication throughout the process is a priority for me. If there's anything more I can assist you with, don't hesitate to let me know.
Customer service is a real plus thank you
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Benjamin, I'm glad to hear you appreciated the customer service. Your satisfaction is important to me, so I'm pleased that you had a positive experience. If there's anything else I can do for you, please don't hesitate to reach out. Thanks...
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Jennifer was extremely helpful answering all of my questions, looking at alternative options and crunching numbers for me so that I could make the best informed decision.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thanks for sharing your experience, Ryan. I'm pleased to hear that you felt supported in exploring different options and making an informed decision. Should any other questions arise or if you need further assistance, don't hesitate to reach...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.