First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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closed
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closed
Mon
9 AM to 5 PM
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Reviews from Web
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Very quick to respond and professiona .
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I appreciate your feedback, Ken. Being quick to respond and maintaining a professional approach are important to me. If there's anything else you need assistance with, feel free to get in touch.
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We weren't ready to refinance when we first spoke to Tadd. He followed up with us as promised when rates improved...he didn't forget about us. He kept us informed every step of the process and answered Any questions we had...very pleasant personality....
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm glad to hear that you appreciated the follow-up and communication throughout the refinancing process, Margaret. Keeping clients informed and answering questions is something I find very important. If there are any more questions or future...
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Ben was wonderful to work with. His knowledge about loan products and the process made the transaction a smooth process. He was a great communicator. We felt we were in great hands and highly recommend Ben.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm pleased to know that you found my assistance beneficial, Lynn. Your comments about my knowledge and communication are much appreciated. It's great to hear that you felt confident throughout the process. Should you have any more questions...
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Jon is professional and thorough. We were very pleased with using him as our lender. He took care of everything and made sure all bases were covered. You can’t ask for more.
We are so thrilled with Jennifer’s communication throughout our home loan process. We felt very taken care of, and appreciate the quick replies.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Gwen, I'm pleased that you felt taken care of during your home loan process. Your appreciation for my communication and quick replies means a lot to me. If there's anything more I can do for you, just let me know. And congrats again!
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Clear communication on documents and real-time feedback. knowledge about the application process and reasonabld about request. Closure under accelerated timeline.
Reply from Scott Austin
September 12th, 2026 12:22 AM
I appreciate your feedback, Jun. It's great to know that you found the communication clear and the process expedited to meet your timeline. If you have any more questions or need further advice, don't hesitate to reach out.
Jeff was very responsive and transparent in his communication.
He also helped link up communication with the other teams (underwriting & closing). He is very professional and knows the Mortgage process well.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm grateful for your kind words, Benjamin. It’s reassuring to know that my efforts to maintain clear communication and connect with other teams were helpful. Your acknowledgment of my professionalism and knowledge of the mortgage process means...
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Always delivers. Worked together for years. Good honest man
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's great to hear such positive feedback from a long-term collaboration, Richard. I value the trust you've placed in me over the years. If there's anything else I can assist with, don't hesitate to reach out.
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I would like to begin by saying that Brooke has been a tremendous asset to your department. She is consistently cordial and supportive, even in situations where I felt nervous or uncertain. She guided me through the process with patience and...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for these kind words Jenny. I am so happy for you on this home purchase. You deserve it. Now your parents can come to visit you and your sister. Let me know if you ever need anything, do not hesitate to call me or keep in...
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Mike was very responsive, kept me well informed at each step in the process, and was easy to work with.
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Your business is greatly appreciated Todd. Congrats on the new home! - Mike Saunders
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.