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First Continental Mortgage, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Olena was very helpful and answered all our questions throughout the process.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Jonathan, for your generous review and giving me a 4.83 rating. I'm glad I could assist you throughout the process and answer all your queries. If you have any more questions or need further assistance in the future, please don't...
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Olena made the buying process an easy and manageable experience. We are very grateful for her help
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I truly appreciate your kind words, Joseph. It was a pleasure to assist you throughout the buying process. Thank you for taking the time to leave this review and for your 5-star rating.
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Great communication
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm so glad to hear that you appreciated my communication style, Sandra. We aim to provide the best service possible and your feedback helps us on our path to continuous improvement. I'm pleased to know that you're satisfied with the experience...
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Olena was a great communicator about every step along the way. I was never wondering what was going on or what was next.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your kind words, Christopher. It is immensely rewarding to hear that my communication style made the process smoother for you. Your 5-star review is greatly appreciated and I look forward to assisting you in the future....
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I wish we could receive follow ups right after we submitted documents and asked questions instead we had to call and ask. It was very inconvenient that we had to provide documents after we already flew to TX. Some of the documents should’ve...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Hiroko, for taking the time to share your feedback. I apologize for any inconvenience you experienced during your transaction. We typically strive to reply promptly and ensure all necessary documents are requested in a timely manner....
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Jessica Marlar
Very professional.
Reply from Jessica Marlar
September 21st, 2023 10:43 PM
Thank you for the 5-star review, Michael.
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She was pleasant. patient. informative and not pushy
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your kind words, John. I'm glad to hear that you found our interaction informative and comfortable. Your rating is greatly appreciated and it gives me immense joy to know that you're satisfied with my service. I look forward to...
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The ratings that I’m giving are not about Olena. It’s the company and Jessica Eaves that I’m rating. Olena came in at the end and had no idea what was going on.
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Jessica Marlar
Great communication and easy to work with.
Reply from Jessica Marlar
October 2nd, 2023 03:43 PM
Grateful to hear this, Jamie!
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Olena is a great communicator and made the loan process easy.
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov