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First Continental Mortgage, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Olena made the process extremely easy and was there to answer any questions we had!
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Olena informed us of all our options and interest rates available so we were able to make a purchase decision we are happy with.
Thank you Olena.
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Although amounts were not discussed to my knowledge, I am aware that Olena shared my financials with the seller and I did not appreciate that. I know this to be true, because they shared with me that Olena told them I was going to borrow closing...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Dear Tamekia, I appreciate your honesty in providing this feedback. I regret to hear about your concern regarding the confidentiality of your financial information. Please know that it is never my intention to share sensitive information without...
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Extremely helpful and always available when needed!
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Nicholas, for your excellent review. We're thrilled to hear that I provided such a high level of service, and was always available when needed. Your feedback is greatly appreciated and we're pleased to know that you're satisfied...
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She was very attentive and knowledgeable as well as helpful THANK YOU WE REALLY APPRECIATE YOU…..HIGHLY RECOMMEND
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your kind words, Alfredo! It was a pleasure to assist you. Your appreciation means a lot to me and motivates me to continue providing the best service possible. I'm glad that I could help and I'm here if you need anything...
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Olena was a fast replier and professional.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Sandra, for your kind review and good rating. If there's anything more you need or areas you feel I can improve, I'm always open to feedback. Thank you again for choosing me as your mortgage partner.
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Olena was professional and always available to answer any questions that I had as a first time home buyer.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your kind words, Kandra. It was my pleasure to assist you as a first-time home buyer. I am thrilled to hear that you found my services professional and helpful. I always strive to be available for my clients when they need me.
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Very helpful
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm delighted to hear that you found my services helpful, Christian. Customer satisfaction is always my priority.
She takes care going beyond her professional duty.
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
Thanks for the kind words!
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Overall it was good experience.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your positive feedback, Wilfredo. I'm glad to know that your experience with us was great!
911–920 of 1071
About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov