Fairfax, VA
Fairfax, VA
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
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Very disorganized, lack of communication
Reply from Traci Rizer
December 3rd, 2025 05:24 PM
You are not wrong Mr. Venus, the construction loan closing process is a tedious process for sure! I have Tidewater VP reaching out to you over the next few days to hopefully offer you some relief for your assistance in getting the file to closing....
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instant responses and great options
Reply from Kristi Hardy
December 11th, 2024 01:48 AM
I'm thrilled to hear you found value in our instant responses and the various loan options we offer at Atlantic Coast Mortgage, Jeffrey. Your feedback is essential, and a rating of 4.66 out of 5 stars tells me we're on the right path. I'm committed...
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Traci was great every step of the way. She was great at communicating and even at 8-9pm she'd respond to emails I sent thinking she'd respond the next day but nope not Traci. Cherlean our loan processer was just as amazing. Not only would she...
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Jeremy took the time to explain the process to us, since we were first time homebuyers. He answered all of our questions and was always available to chat with us! He made the process very smooth.
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Excellent customer service at all times. I love Tracy she was so patient and understanding of my concerns. Whenever I had a question or needed help she was available for me. A long and stressful process but she made it easy for me. The entire...
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If I could leave less than a 1 star review I would. This was the most unpleasant experience I've ever had with so called professional "help". They had poor communication, you could never get ahold of anyone when we had questions, they made...
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for
was there to answer a
I accomplished my dream home
Through some very exciting
People that were willing to help
Me purchase a new 🏡 thanks
.
Reply from Owner
October 21st, 2025 06:45 PM
Thank you, Curtis!!!
Michael and his team hae helped us with 4 properties this year. Every time they have made the process streamlined, efficient, and easy. Thanks y'all.
Reply from Michael Hosang
December 3rd, 2025 05:47 PM
Thank you so much Kerry! It's been a pleasure assisting you with your properties over the years. We always aim to streamline and simplify the process for our buyers. Should you need any further assistance in the future, don't hesitate to get...
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From the beginning to the end of the loan approval process, Ana was actively involved from day one and made the entire process as painless as possible. Ana is an effective communicator, staying in touch in all the steps of the loan process....
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Reply from Ana B. Arana
April 9th, 2025 01:59 PM
I'm thrilled to hear that your loan approval process was seamless and that I could assist you every step of the way. It's wonderful to know that my communication and guidance were helpful to you. Congratulations on purchasing your first home,...
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About
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org)