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Envoy Mortgage Ltd - Houston, TX
Houston, TX

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Franco and his team know this business and make it simple and easy
Reply from Franco Manueli
May 19th, 2024 10:55 AM
Thrilled to receive your positive feedback, Ray! It's great to know that you found our Home Loan process straightforward and easy. Our team is always here for you, should you need our Mortgage services again in the future. Thanks for the fantastic...
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Kathy was extremely knowledgeable about mortages and tax law associated with home ownership and helped us explore a VERY wide range of options. She was very quick to respond to all of our questions and worked very hard to address issues that...
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Reply from Kathy McAlpine
October 14th, 2026 06:56 PM
Thank you Cynthia for the great review. It means the world to me .
Kathy was extremely knowledgeable about mortages and tax law associated with home ownership and helped us explore a VERY wide range of options. She was very quick to respond to all of our questions and worked very hard to address issues that...
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Reply from Kathy McAlpine
October 14th, 2026 06:56 PM
Thank you Cynthia for the great review. It means the world to me .
If Rick Hamm had not ever been selected to help and if I wasn’t lied to about my mortgage officer being unavailable when my loan closed.
Reply from Zach Pomeroy
October 14th, 2026 06:36 PM
Hi Alexis - thanks for taking the time to provide some feedback. You can see in our reviews that we regularly knock it out of the park for our customers, but in this case it sounds like we missed the mark. We always use negative feedback as...
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If Rick Hamm had not ever been selected to help and if I wasn’t lied to about my mortgage officer being unavailable when my loan closed.
Reply from Zach Pomeroy
October 14th, 2026 06:36 PM
Hi Alexis - thanks for taking the time to provide some feedback. You can see in our reviews that we regularly knock it out of the park for our customers, but in this case it sounds like we missed the mark. We always use negative feedback as...
read more
Great communication, thorough explanations and follow up
Great communication, thorough explanations and follow up
Our experience with Kim and Katy was fantastic. They were prompt, professional, and engaged!
Reply from Kim Marcarelli
October 14th, 2026 06:40 PM
Thank you Martin! :)
Our experience with Kim and Katy was fantastic. They were prompt, professional, and engaged!
Reply from Kim Marcarelli
October 14th, 2026 06:40 PM
Thank you Martin! :)
Beyond unpleasant ! The number of mistakes and errors and misogynist behaviour were unprofessional and appalling. Working with Dave ranks amongst the top worst experiences of my life. I invested considerable time in "righting" all the miscalculations...
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Reply from Dave Whiteside
October 14th, 2026 06:51 PM
Hi Mary - thank you for taking the time to provide your feedback. We take our reviews and customer experiences to heart, and we've escalated communication internally based on your feedback. We confirmed that local management was able to connect...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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