Kim Marcarelli
Branch Manager - NMLS#188139
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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8 AM to 5 PM
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8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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Reviews from Web
The experince with Kim was great but the home appraisel process took too long.
Our dream home purchase would not have been possible without Kim. We had started with a different lender, and some numbers weren't adding up. Once we transferred to Kim, she accomplished tasks in a matter of hours that our other lender wasn't...
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Kim's knowledge and accuracy
Kim communicated with us every step of the way and ensured a smooth process.
Friendly,professional, easy to deal with
Kim is the best ever, we love her! Goes above and beyond to assist with anything she can. Trust her to the fullest! Way to go Kim Mac! Keep up the great work.
Kim is just a great person. She is the best at what she does. Thank you
Kim is very professional and so nice which makes her so easy to work with. She does her job to the tee and never had to worry once that things weren't getting done. She is a pleasure.
Informed multiple times that the address on the documents were incorrect, Loan Officer was defensive and insinuated that the fault was with me even though the incorrect address does NOT even exist. Multiple instances of this left the situation...
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Kim's kept us updated all the way through the process and made it as smooth as possible.
Reply from Kim Marcarelli
October 8th, 2026 07:42 AM
Aaron, I'm so pleased to hear that you felt well-informed and that the process went smoothly. Your trust means a lot to me, and I'm grateful for your kind words. Looking forward to working together again soon.
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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(877) 232-2461 or (713) 977-8005
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