Dream Team At ALCOVA Mortgage

Showing You The Way Home

Greenville, NC

4.97

(3,648)

Mortgage

Mortgage Loan Officer

Contact Info

(252) 439-0500

Greenville, NC

https://alcova.com/group/dream-team/

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4.97

(3,648)

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5 Star

99%

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I had a fantastic experience with my loan officer! Russel was knowledgeable, responsive, and made the entire process smooth and stress-free. I couldn't have asked for better support during such an important time.

Reply from RUSSELL SMITH

August 25th, 2024 01:06 PM

Floyd, it's great to hear about your positive experience! I take pride in providing the best service and helping make the mortgage process smooth and stress-free. Your words of appreciation mean a lot. I'm glad I could assist during such an...

Team works great together. Very clear and helpful direction

Reply from RUSSELL SMITH

August 25th, 2024 01:06 PM

Thank you for your positive feedback, Brad. It's fantastic to hear that you found our Dream Team at ALCOVA Mortgage to be well-coordinated and helpful. We aim to provide clear and beneficial guidance to all our customers. Your high rating is...

Great refinance experience. Second transaction with Russell and it was a positive one again.

Reply from RUSSELL SMITH

August 25th, 2024 01:07 PM

I'm thrilled to hear that you had another positive experience with your refinance, Michael. It's always a pleasure working with you. Your feedback is greatly appreciated and I look forward to assisting you with any future mortgage needs with...

Service, clarity and speed of transaction.

Reply from RUSSELL SMITH

August 25th, 2024 01:07 PM

I appreciate your feedback, Jerry! It's great to hear that you were pleased with the service, clarity, and speed of our transaction with our Dream Team at ALCOVA Mortgage. I strive to provide the best possible service and your review reaffirms...

The team was always there to answer any of my questions or concerns.

Reply from SCOTT BALDWIN

August 24th, 2024 02:03 PM

Thank you for the stellar review, Amanda! I'm thrilled to hear that our team at ALCOVA Mortgage was able to assist you effectively, and that we were always available to address any questions or concerns you had. We strive to provide exceptional...

Scott is a great communicator, very friendly, easy to talk to, very smart with figuring out the best loan options.

Reply from SCOTT BALDWIN

August 23rd, 2024 04:21 PM

I really appreciate your kind words and the time you took to share your experience, Rodney. It was a pleasure to communicate with you and work out the best loan options for your needs. Your positive rating and feedback is truly valued. Thank...

Working with Alcova (Jae Goess) was great! She kept up informed of all phases of the loan process and closing process. She made our home buying process less stressful! Thanks, Jae, for all your help!

Reply from JAE GOESS

August 19th, 2024 08:40 PM

I'm so glad that you had a great experience with me through the entire loan and closing process. I always aim to make the home buying process as stress-free as possible! It was a pleasure to assist you. Thank you for taking the time to leave...

Jeremy was clear, concise, and extremely knowledgeable of everything I had questions about. Of all the other loan officers I worked with while shopping around for a mortgage, Jeremy was the only one to thoroughly explain things while providing...

Reply from Jeremy Casiano

August 22nd, 2024 05:34 PM

Timothy, I appreciate your kind words and the time you took to leave a 5-star review. I'm glad I was able to provide you with a comprehensive understanding of the mortgage process and that you never felt belittled. My goal is always to ensure...

Russell and his team made everything about this experience easy. Attention to detail, prompt responses, and kind support - We will refer and continue to call on Russell whenever we have a financing need or question.

Reply from RUSSELL SMITH

August 19th, 2024 03:21 PM

Penny, thank you so much for the positive feedback and the 5-star rating. It's rewarding to know that you've appreciated our attention to detail and prompt responses. Your satisfaction is our highest priority, and we look forward to being your...

Great to work with and on task

Reply from SCOTT BALDWIN

August 20th, 2024 08:35 PM

Really appreciate the positive feedback, Anthony! It was a pleasure working with you too. I'm glad I was able to provide you with the excellent service you deserve. If you ever need anything in the future, don't hesitate to reach out. Thanks...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Greenville, NC

Other Serving Areas

Whiteville, NC