Dream Team At ALCOVA Mortgage

Showing You The Way Home

Greenville, NC

4.97

(3,648)

Mortgage

Mortgage Loan Officer

Contact Info

(252) 439-0500

Greenville, NC

https://alcova.com/group/dream-team/

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4.97

(3,648)

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5 Star

99%

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Jae is amazing :) Had a few technical glitches, together we made it through!

Reply from JAE GOESS

September 4th, 2024 08:16 PM

Hey Michael, so glad to hear that you were satisfied with the service. Welcome to NC! Looking forward to meeting you and Kathy soon! ;] ALCOVA Mortgage is always here for your home financing needs. Thanks agian for the stellar rating! -Jae...

She made us feel comfortable throughout the entire process, was available 24/7 for questions or advice, and now we have a friend!

Reply from JAE GOESS

September 2nd, 2024 11:47 AM

I'm thrilled to hear that you felt comfortable throughout the entire process, Suzanne. Being available to answer your questions and offer advice is part of my commitment to delivering a seamless mortgage experience. I am truly delighted to...

Great communication with Scott and his team.

Reply from SCOTT BALDWIN

September 2nd, 2024 01:36 PM

I'm truly glad to hear that you had a great experience with our communication, Naomi. We at ALCOVA Mortgage always aim to provide the best service we can. Your positive review means a lot to us. Looking forward to assisting with any future...

I have worked with several lenders in the past. Undoubtedly, Jae was the best. I could tell from day one that she really cared about me, my wife, and getting us the home of our dreams. We contacted her several times after business hours, and...

Reply from JAE GOESS

August 30th, 2024 06:29 PM

Hello Robert, Thank you for taking the time to leave such awonderful review! I'm thrilled to hear that I was able to make your home buyingexperience a positive one. Your kind words have truly made my day! I have yetto meet a couple more selfless,...

I had a top-notch experience at Alcova Mortgage! They were incredibly professional, knowledgeable, and supportive throughout the entire mortgage process. Russell and his team made everything easy to understand and were always available to...

Reply from RUSSELL SMITH

September 5th, 2024 05:08 PM

Hello Vulnavia, your feedback means a lot to our team here at The Dream Team at Alcova Mortgage. We strive to make each mortgage experience as smooth and hassle-free as possible, and we are glad to hear we hit the mark for you. It was a pleasure...

I recently had the pleasure of working with Russell Smith and his team at Alcova Mortgage, and I cannot recommend them highly enough. From the very beginning, Russell and his team were incredibly helpful, knowledgeable, and attentive to my...

Reply from Owner

August 29th, 2024 05:32 PM

Thank you so much for the 5 star review! We look forward to helping you in the future!

Reply from Owner

August 7th, 2025 12:00 AM

Thank you so much for the 5 star review! We look forward to helping you in the future!

Russell Smith is a highly professional loan officer. He is always pleasant and readily available to answer questions and provide assistance.

Reply from RUSSELL SMITH

August 25th, 2024 01:03 PM

I'm truly humbled by your kind words, Mary. I'm thrilled to hear that you found my services to be professional, pleasant, and readily available. At The Dream Team of ALCOVA Mortgage, we prioritize customer satisfaction above all, and your feedback...

Very prompt and experienced

Reply from RUSSELL SMITH

August 25th, 2024 01:05 PM

I'm thrilled to hear you had a positive experience, Ben. My top priority is to provide efficient and expert services to my clients at The Dream Team at ALCOVA Mortgage. Your feedback is greatly appreciated, thank you for taking the time to...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Floyd C

Reply from Owner

August 24th, 2024 02:21 PM

Thank you Floyd for the five star review!

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Greenville, NC

Other Serving Areas

Whiteville, NC