Dream Team At ALCOVA Mortgage

Showing You The Way Home

Greenville, NC

4.97

(3,648)

Mortgage

Mortgage Loan Officer

Contact Info

(252) 439-0500

Greenville, NC

https://alcova.com/group/dream-team/

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4.97

(3,648)

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Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Tyler T

Reply from Owner

November 2nd, 2024 12:15 PM

Thank you Tyler for your excellent 5 star review of our mortgage service team. We are so happy that you were able to achieve your goals! Russell Smith

Everyone was so eager to help, even answering my questions no matter the time of day or night!

Reply from RUSSELL SMITH

November 1st, 2024 03:41 PM

Tyler, thank you for the fantastic review and for giving us a perfect rating! I'm excited to hear that you found our team helpful and accessible at all times. Your experience reflects the high standards we set for ourselves at The Dream Team...

My questions were always answered quickly, very helpful, kind and courteou.

Reply from JAE GOESS

November 2nd, 2024 06:04 PM

Thank you so much for your kind review, Annette. I'm thrilled to hear that you found my service quick and helpful. Keep in touch, and I look forward to working together again in the future!. -JAE GOESS

Edward answered every question I ever had and was Always straight forward with everything. Awesome guy for sure!

Reply from EDWARD VERA

November 3rd, 2024 01:41 PM

Thank you, Adam. I'm really pleased to hear that you had a positive experience with me and ALCOVA Mortgage. Being straightforward and responsive is something I strive for and I'm glad that it was reflected in your experience. It was a pleasure...

Matt communicated with us very well. He would get bakc o us in a timely manner. He was patient and helped us every step of the way!! He is great, hence this is the 3rd time we have worked with him.

Reply from MATTHEW REED

October 29th, 2024 03:57 PM

Hello Breyawna, Thank you for your glowing review and for choosing to work with me at ALCOVA Mortgage not just once, but three times! It's always a pleasure to help you navigate through the process. I appreciate your kind words about my communication...

Great people to work with very professional.

Reply from RUSSELL SMITH

October 26th, 2024 04:56 PM

I'm thrilled to hear that you found our team great to work with and professional, Virgil. Your satisfaction is our highest priority and it's always rewarding to hear positive feedback. Thank you for taking the time to review your experience...

Russell is very knowledgeable and always willing to answer any questions along the way. Very easy and smooth process. Great guy and team!

Reply from RUSSELL SMITH

October 22nd, 2024 01:15 PM

Thank you, Jeremy, for your kind words and the 5-star rating. I'm pleased to hear that you found my service to be helpful and easy to navigate. Our Dream Team at ALCOVA Mortgage strive to make the process as smooth as possible for our customers....

Understanding the terms of the loans is most important. There were no surprises at the closing table.Communication I avoid bots, answering machine etc. Texts are ok, email is good for complicated or detailed information. However, I avoid doing...

Reply from RUSSELL SMITH

October 20th, 2024 02:43 PM

Hey Keith, I really appreciate your feedback and the perfect rating. I understand the importance of personal communication and I'm glad to hear that you appreciated our responsiveness. It's great to know that even though this transaction was...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Britt P

Reply from Owner

October 20th, 2024 02:42 PM

Thrilled to know about your positive experience with our Dream Team at ALCOVA Mortgage, Britt! Receiving a 5-star rating from you just made my day. It was a pleasure assisting you. If you have any further needs or questions, don't hesitate...

Everyone was super helpful, and the process was as smooth as possible! I highly recommend this team with ALCOVA. They were patient with me and my questions. This was important to me because this was my first home purchase.

Reply from Owner

October 17th, 2024 04:56 PM

Thank you for the amazing review, Pam! We are so happy to been able to work with you in achieving your dream of homeownership!

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Greenville, NC

Other Serving Areas

Whiteville, NC