Dream Team At ALCOVA Mortgage
Showing You The Way Home
Greenville, NC
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
Jae was very helpful, very patient, and always responded very quickly! We had to act very quickly to buy our house so that the existing owners could buy their new house and we couldn’t have done this without her. We can’t thank her enough!
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Reply from Jae Goess & The Dream Team at ALCOV...
March 24th, 2026 04:40 PM
I'm grateful for your kind words, James. ;] I'm glad I could help facilitate a quick and smooth process for your home purchase. It was a pleasure assisting you. If you have any more questions or need further assistance, feel free to reach out...
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Eddie was extremely knowledgeable and professional throughout the entire process. I'd highly recommend him to others. He made the home buying process easy.
Reply from EDWARD VERA
September 18th, 2023 02:19 AM
Patricia, seeing you cross the finish line was a dream come true! What an exceptional woman of Faith you are!
Jae was amazing to work with! Her expertise and compassion were outstanding.
Russell is very knowledgeable and expedient in his job. He is very friendly and cares about his clients. We worked with Russell with the purchase of our home and this refi and we recommended him to our daughter in the purchase of her house....
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Reply from RUSSELL SMITH
August 28th, 2023 02:33 PM
Thank you for your kind words. My team and I are committed to providing the best possible service to our clients, and I'm thrilled we were able to help you and your family throughout your home purchase and refinance process. Thank you for your...
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Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Amanda P
Reply from Owner
October 2nd, 2023 08:42 PM
Thank you!
I enjoy working with you all. I was kept up to date with everything.
Reply from RUSSELL SMITH
August 28th, 2023 01:54 PM
Thank you for the kind words, Amanda! It was a pleasure working with you and I'm glad you felt informed throughout the process. We at Alcova Mortgage strive to provide the best customer service possible.
Matt was very knowledgeable and transparent. I could rely on him every time I needed him. I knew he would pick up and educate me on things that I had questions about.
Reply from MATTHEW REED
August 23rd, 2023 03:03 PM
Thank you so much for the kind words sir. It was an absolute pleasure working with you!
Russell and his people were with me every step
Of the way.
Reply from RUSSELL SMITH
August 15th, 2023 01:16 PM
Thank you Joe for the 5-star review! I'm so glad that our Dream Team at Alcova Mortgage was able to assist you every step of the way. It's always our goal to provide the best customer service and we're glad that we achieved that for you. Enjoy...
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Kindness. Fluent communication the best customer service and understanding
Reply from MATTHEW REED
August 23rd, 2023 03:04 PM
Jose I can't thank you enough for trusting us. I pray for blessings upon blessings for you and your family in your new home!
Initially my first interaction was negative. I’m actually glad that it ended up being a misunderstanding. We ended up getting a call back and I feel like we’re on the right track now. Hopefully we can find a house!
Reply from Owner
September 12th, 2023 07:03 PM
Thank you Elizabeth and I enjoy our conversations. We look forward to finding a solution for your home purchase!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance