Dallas, Irving, TX

This is the first time I have actually had a great experience with BSI. Previous experiences have not been as great and that is why I am neutral as to whether I would recommend BSI to anyone.

He assured me that my representative would get back with me and she did. Dealing With financial issues during these times it’s good to know that they are concerned employees working With your organization, it’s just what customers need. Thank...

please see survey

Your company in general seemed to have no concern that time is of the utmost importance!

I will addressed when somebody who deals with the payment call me not that call takers. I never experience such poor service like this before. Thanks.

All good .. ..........

Very good zzzzzzzzz

I had received a call regarding my payment (how I wanted an early payment to be applied). Roseanna quickly handled that. Additionally, she set my loan up on autopay, and assured me that my regular monthly payments would continue starting with...

A call to make sure I received documents. To date. Nothing has been received by me. If documents have been sent update me when sent. Thank you again

It took a while to figure out which number to click to get to the correct department through the answering service. The answering service did not list a location for the question I had. Roseanna was able to answer my question.