Dallas, Irving, TX

Very polite professional and knowledgeable

Mauricio was great, very attentive, answered all of my questions and tried to get me the answers I was looking for. I do understand that the email/request takes a few days to get resolved, he did include himself on there to stay in hte loop...

Very polite and knowledgeable professional! Scott Smith ************

He answered all my questions that I had asked him. He explained where my extra payment of interest for the year 2023 would go and stated it would go to my principle. I was hoping that the extra payment would go to my interest payments for this...

It was easy

Was very knowledgeable, had so much patience, great customer service and very nice

Ms Nava, was very professional, listened to my question and was able to resolve the inquiry quick and efficiently.

Ericka was helpful and quick to resolve my problem and avoid future issues.

Long wait time- call dropped so I had to call back. Estella was very helpful, but felt that she was not very hospitable.

Great Job!