Dallas, Irving, TX

Online BSI information always did not update as soon as possible and information online is very confusing.

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She was caring and understanding!

She is not a phone person...very difficult to understand

If you already know that a person doesn’t pay property taxes, why would you take the money from the person account. Look like to me if you’ can get away with taking the money you will. You know there is a word you guys are doing “Stealing “

Elizabeth was very responsive to my inquiry regarding the charge of $25 for a "returned check" that was actually a duplicate payment.....She was very professional and the issue was resolved quickly! Thanks very much!

Bennie was nice and helpful

Great!!!!!!

Ericka obviously didn't listen to anything that I said and I believe lied to me about 1) her supervisor being in a meeting and 2) logging a request for a supervisor to call me. At this point, I would like to speak with someone not necessarily...

I was able to access a human being rather quickly. I only had to speak to one person (Estela) who was able to answer all my questions.