Dallas, Irving, TX

Helpful and professional

Roseanna was very professional and worked to help me resolve my issue despite my frustration. However, the document that I requested STILL has not been delivered, despite being requested three times through three different customer service...

Really listen to the problem and try to find a working solution, rather than that's the way it's done... especially since I didn't stop my paper statement.

Answered questions very well.

My questions were answered clearly and professionally.

The telephone experience is well however the. Company as whole I feel has been unprofessional. My account is being reported to the creditors as late when in fact i have made my payments also my account was on file for payment. So it was very...

Got the info I was looking for.

Very professional

He was a little rude and didn’t offer any solution and I fact stated the company American Morgage lied to BSI about my tax liabilities

All my questions were answered.