Dallas, Irving, TX

Bennie was very professional and very nice to speak with.

I was pleased with the knowledge and resolution regarding my issue. The customer service representative was very helpful.

ericka was decent and explained to me why I have an escrow shortage. this is the 3rd year in a row that Ive paid over 200 for a shortage and an increase in my monthly loan. I have the money in escrow and the tax bill is paid for Jan and my...

My issue was resolved.

They were amazin and fast

The rep was short with me, didn’t have any compassion or seemed to not care. Didn’t have any info about what I was asking for, said they weren’t trained in that area, but didn’t offer to put me on with someone who is trained in the area. It’s...

Rep had an understanding of what was needed to get done on my call and it was a good call.

Tell me how a check sent to your lock box for a first payment could wind up in limbo.

Needed a clarification which was quickly resolved.

She was able to help me get situated for the new year.