Dallas, Irving, TX

Kind, pleasant interaction

Mauricio was friendly and understanding of my issue and informed me what my options were. He was informative and professional

I've had to call support 5 times over 2 years to try and get my escrow refund and I've continually received very little communication and there has been zero accountability throughout the process. Every time I'm told a check is in the mail,...

Answered my questions. Knowledgeable and professional. Nice voice.

The representative was polite and pleasant, knowledgeable and helpful, and resolved the issue very quickly.

Very understanding and pleasant

Everything was great

This person was wrong about my arrangement being for 3 months... in fact u don't think bsi even offers a 3 month arrangement... so she became rude and combative and once I transferred to another associate we both proved I was right and she...

Ursula was super friendly and helpful! Thank you, Ursula!

Marquita, was awesome, she listen to our needs, and acted upon them. She was great work with.