Dallas, Irving, TX

I asked for a review of my escrow due to a change in my homeowners insurance. I have talked to 2 people who said they would put the request in for review, but nothing has happened. My payment should have gone back down due to the difference...

Start by applying my payments to my account and stop applying late fees. I should not have to call every single time I have paid my bill--on time to ask if the person will apply my payment. I believe what is happening is illegal and I am seeking...

Great service .

Thank you…

She was very pleasant to speak with on the phone, verified the letter was in error, and that the account recognized the taxes were in good standing.

Very professional and pleasant to speak with

They won't talk to me. Even though I'm not on the loan. Which I understand.

Excellent!

Your employees are amazing! So helpful and kind. But I hate that it is difficult to make principal only payments. You should be able to do that on the app.

BSI reported our account to the credit agencies when in fact we were never past due on our account.