Dallas, Irving, TX

Customer Care - Dallas has received a review with 5 star rating from Susan W

Customer Care - Dallas has received a review with 4 star rating from Leilani H

Terry helped me with what he could help me with. I am now dealing with a different department to make sure my issue is corrected.

Everything Benny assisted me with was great. It’s just the ongoing issue that I have to deal with with a different department.

Mauricio was great, your automation process sucks. The options didn't cover what I needed, there was no direct option to get to a person, took many many times for the automated system to get me to someone that could actually help.

Very displeased with Ursula

He spoke well that we could understand each other

...........

she knew the right answer

BSI put a stop payment on my tax payment after they mailed the check to the city. The city assessor called me and sent me the cancelled check. I had to make numerous phone calls to BSI and I was told that BSI over paid and that’s why the stop...