Dallas, Irving, TX

I’ve been calling almost on a daily basis to get a simple letter stating that I’ve made my mortgage payments for the past two years on time to repair the credit damage done from your company not reporting that I’ve made payments. I can’t fathom...

Very patient and help me understand even though my phone connection was garbled.

Unprofessional

Terri was very professional and friendly, she solved my problem. Thank you so much

Maurico garcia took of my situation right away,made sure I had the right email I needed. Very professional and polite. Then he followed up to let me know he received the documents. So Thank you Maurcio for going over and beyond.

My representative LISTENED to my needs and addressed them as well as made recommendations to help me further.

she answered my inquiries

Desiree appeared to be truly concerned for me and wished to find an answer to my question/concern.

She was very polite made sure everything was double check before she ran my check I'm like the last time the person did it so I'm very happy

Good customer service, wait time on phone too long