Dallas, Irving, TX

Friendly and knowledgeable

My questions were answered quickly and she seemed knowledgeable regarding my questions.

I wasn't sure what my next steps were in terms making a payment to my escrow. Elizabeth explained to me how to do it and then went ahead and processed the payment for me. She was very professional and thorough.

Bennie was great

She was very polite and nice

Answered questions.

Helped me understand the process.

I would like the service better if there is a person in recast dept can talk to me . Thanks s

Efficiency

I had a bad experience from a previous loss mitigation representative, this person cause a serious financial hardship on me that has affected me for two years now. This hardship has cause me financial and credit distress that I had no control...