Dallas, Irving, TX

Roseanna was attentive and very empathetic to my concerns and needs. Every company should have a person like her behind their customer service lines.

It was prompt and precise.

pay attention to the customer and provide adequate information

Thank you.

Very professional very patient waited on the phone till I received my documents overall, keep up the good work

Representative took a couple of tries before she was able to actually answer my question. She was direct to the point of me feeling like she was more interested in getting you off the phone than resolving my issue. Slowing down to listen and...

Issues resolved.

Very good experiance,thanks!

His attentive demeanor. I think and hope that Brandon gave correct answer because your online ledger doesn't convince me. And I appreciated his understanding about mixed up due dates for split payments during my bank account update. Not fair...

Thank you for resolving my question and concerns