Dallas, Irving, TX

Benny had a calm, kind demeanor, and swiftly answered my question.

Mauricio was easy to understand, knew exactly what l was asking, and knew the answers without having to transfer me or place me on hold. Delightful!

Desiree quickly discovered that I had received a call inquiring about property damage from hurricane. I informed her that I did not incur any property damage.

east answer

Very easy to talk to..............need more like her!!

You called me to see if we had any damage from hurricane Milton. The call went fine. There was no problem to solve. These surveys are a joke. I guess now since he didn't get top ratings, he will get a talking to which is wrong. There was no...

Issue resolved

Bennie was very clear about resolving my concern and his professionalism was greatly appreciated.

Very fast and professional in all moment

I was cold called. We had no idea why and were scared that was a problem with our mortgage. BSI was just checking to see if their asset was damaged by a hurricane, something to that affect could have been left on the voicemail or done via email....