Dallas, Irving, TX

Thank you so much for your expertise! You did not just answer my question, you went above and beyond by investigating my case and found out the issue, and was able to correct it before it had a negative impact. Thanks to you my case has been...

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very pleasant to speak with

Haven't heard back yet (36hr) from email that I sent as per M. Gould's direction, so hoping that comes today.

Have people that can bridge the totally separate and isolated divisions It's an endless cycle of transferring departments that can't communicate or acess info. People say they will reaearch and return calls and it never happens . My issue has...

Michael resolved my issue

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The person either did not give me the needed information or gave me the wrong information. The person dud not seem either eager or willing to help.

Accommodating to me