Dallas, Irving, TX

Caring and to the point

She knew what to do and was very helpful

I have faxed the papers to add my significant Ajabu Ross twice and she still hasn't been added

Tamara was very professional and very knowledgeable. Always maintained a pleasant demeanor

She went above and beyond to help me and to listen carefully.

Actually help!

Desiree didn't make me feel bad for only making a partial payment. She was understanding and considerate of my situation. Very nice to talk to.

Jocelyn was very helpful and understanding. I was very frustrated due to my call kept dropping not at BSI fault our cell service is not great and been dropping calls. So I was glad that she could talk fast.

Michael was very helpful and followed up with me to get my issue resolved.

It felt very rushed and she wasn't helpful. I even asked if she could repeat back the information I gave her to ensure it was inputed correclty and she couldn't do that.